Product Complaints Associate
Adecco Sweden AB, Medical & Science / Apotekarjobb / Stockholm
Observera att sista ansökningsdag har passerat.
Visa alla apotekarjobb i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Visa alla jobb hos Adecco Sweden AB, Medical & Science i Stockholm,
Danderyd,
Sollentuna,
Täby,
Södertälje eller i
hela Sverige Adecco is the largest recruiting and staffing company in the world. Adecco Life Science is one of our specialized Business Lines, which works exclusively with Staffing Services and Recruitment of personnel for the Life Science industry. Our customers are within the Pharmaceutical-, Biotech- and Medtech companies. We focus on positions within R&D, QA, QC, Clinical Research, Marketing and Sales. Preferably the candidate starts as soon as possible, location Stockholm.
The Role
The aim of the job is to handle product complaints for all of our clients products on the Swedish market. You will be responsible for handling complaints for the company?s products in accordance with ?Red Web? on the LIF home page and the procedures of the company.
The procedures include:
Manage the intake and triage of product complaints in to global product complaint system.
To determine if the report qualifies as a complaint.
Evaluate each complaint report and assign priority and classification.
In case of expedited (significant) product complaints or adverse event forward the report within 24 hours.
To identify the appropriate investigation site and forward the complaint.
Forwarding complaint reports for products manufactured in Sweden or by a Third Party Manufacturer to the appropriate person.
Sending the products to the manufacturing site when an investigation is needed.
Sending an appropriate response to the pharmacy/customer/MPA
Document all activities connected with the complaints.
To notify the Product Quality Compliance Officer about unexpected and serious complaints.
Daily contact with pharmacies, customers and manufacturing plants.
Keep updated on Good Distribution Practice requirements.
The responsibility for the product complaints is delegated from the Product Quality Compliance Officer.
You will also have contacts and interactions with other functions at the company, primarily with Business Units, Finance, Clinical Research, Medical Information, Regulatory Affairs and Drug Safety.
Preferred experience
• Degree in pharmacy.
• Fluency in local language plus English
• Some experience in the pharmaceutical industry and/or working in a pharmacy
What do we offer?
Adecco is the world?s largest recruitment and staffing company and our most important asset is our qualified employees. With us, and on our customer assignments, you, as a consultant, will be appreciated for your difference-making competence! Your bank of experience will grow, as will your social and professional network of contacts. Adecco can offer you the opportunity of interesting assignments at attractive companies, of positions that perhaps never will be put on the open market.
We want you to feel good and will give you subsidies for preventive healthcare and discounts on training cards. In order for you to feel secure, you will also be covered by insurance and corporate healthcare.
Are you interested?
Then you should apply as soon as possible. The position is to be filled immediately, and, for that reason, work with recruitment is being done on a continual basis during the application period. You apply by registering on our website
www.adecco.se and applying from there.
If you have questions regarding the recruitment process, please contact Jenni Sventoft at tel. 08-598 981 29
If you have questions regarding registration on the website, please contact Candidate Support on tel.08-598 980 10.
We look forward to your application!
Publiceringsdatum2012-12-10Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duKlicka på denna länk för att göra din ansökanAnsökan kan tyvärr inte göras via e-post.
FöretagAdecco Sweden AB, Medical & Science
AdressAdecco Sweden AB, Medical & Science
Box 12127
10224 Stockholm
KontorsadressKungsgatan 60
Stockholm
Övriga kontaktuppgifterTelefonnummer: 08-598 981 20
Faxnummer: 08-59898099
E-postadress:
vard@adecco.se Jobbnummer 1412897
Observera att sista ansökningsdag har passerat.