Process Excellence Lead

Tata Consultancy Services Sverige AB / Säljarjobb / Stockholm
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TCS is seeking a Process Excellence Lead to engage with internal stakeholders for TCS processes and ensure their compliance. The individual is an expert in processes and standards at TCS. The individual shall be responsible to ensure sales and delivery excellence by strategizing and own the deployment and compliance of TCS processes in the assigned territory to ensure readiness for any process audit or assessment. The individual would also need to manage the TCS partner network to increase sales effectiveness and revenue.

KEY RESPONSIBILITIES:

Define, prepare and ensure process deployment compliance in all the units under geography by maintaining a program plan of deployment and compliance activities.
Where even applicable, come up with tailoring criteria for specific local requirements and get the same approved by corporate delivery excellence group.
Identify, prioritize, support and deliver a range of continuous improvement and business process reengineering projects using TCS process excellence methods and tools.
Monitor and control process deployment activities and report metrics for the operating unit.
Identify auditable entities in the geography and the scope of process deployment for the entities.
Ensure that internal audits are regularly conducted for all the identified entities.
Ensure logistics and resources for all internal and external reviews/assessments in the operating unit.
Maintain risk register for the geography and ensure that the mitigation actions are taken effectively.
Ensure deployment of Knowledge Management processes across the geography.
Interact with process deployment leads within the company for feedback and improvement recommendations.
Develop, implement and drive joint business plans that identify the key growth areas with the partner.
Manage sales, partner support satisfaction and partner engagement within the assigned territory.
Work with TCS Partner Network to increase effectiveness of new sales and joint business.
Engage the relevant internal TCS and partner resources on workshops, and readiness programs for building capability to deliver.

MINIMUM REQUIREMENTS:

More than 10 years of experience in IT
MBA or equivalent is an added advantage
Should be able to write and communicate in English with different regions.
Excellent communication skills to engage with the senior leadership.
Have technical competence to understand and sell solutions.
Should be able to build relationship with internal and external stakeholders.
Ability to connect with Sr. Leadership in internal and partner organizations
Excellent written and verbal Communication skills
Conflict management capabilities
Ability to train associates on applicable sales and delivery processes

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery ModelTM, recognized as the benchmark of excellence in software development.

Present in the Nordic region since 1991, TCS has continuously invested in the market and has around 8,000 professionals working for in Sweden, Finland, Norway, Denmark, Iceland and across TCS' Global Network Delivery ModelTM (GNDMTM). Since 2010, TCS has shown strong growth in the region, with significant increase in local hiring.

Publiceringsdatum
2017-08-02

Så ansöker du
Sista dag att ansöka är 2017-08-12

Företag
TATA CONSULTANCY SERVICES SVERIGE AB

Adress
TATA CONSULTANCY SERVICES SVERIGE AB
Mäster Samuelsgatan 42 (15tr)
11157 STOCKHOLM

Kontorsadress
Mäster Samuelsgatan 42

Jobbnummer
3624547

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