Pro Robotic Service Specialist
Husqvarna AB / Elektronikjobb / Jönköping
2025-02-06
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hela Sverige Are you a technical expert with a passion for innovation, problem-solving, and customer service? We're looking for a Pro Robotic Service Specialist to join our Pro Sales Team - a key role in supporting our professional customers and dealer network with our autonomous turf care products.
About the position
As part of the Pro Sales Organization in Sweden, you will be accelerating our position within the professional green space management market with our robotic business. You and your team make the difference for our customers, by providing mobile technical and service support for the Professional (Pro) autonomous turf care products. You will be expected to support the Husqvarna Pro partner dealer network and Pro end customers. In your role, you need to add value to our customers for being curious, trouble shooting, service minded, solution oriented and for your genuine interest in ensuring great experiences with our products.
Key tasks and Responsibilities
Technical support and servicing of Husqvarna Autonomous turf care products in the field
Technical support to Pro dealer network
Conduct technical and service training
Product surveillance and advanced trouble shooting
Working in an outdoor environment with varying weather conditions
Product demonstration
Training of dealers and end customers in product concept, including RTK GNSS (GPS)
Handling warranty claims
Ability too see the whole picture, as in the solutions we offer to our end customers
Extensive travel within focus area with the possibility of overnight stays in hotels
Some foreign travel may be required for training purposes.
Close collaboration with Husqvarna business functions, Pro partner dealer network and Pro end customers
Requirements
Electrical engineering experience and\or qualification with a minimum of 5 years of working experience within products and services
Full clean driving license in your country, for driving VAN inclusive
Proficiency in Microsoft Office
Solid understanding of sales and after sales customer experience
Willingness to work in a demanding and customer focused environment
Proficiency in both Swedish and English are required
Existing experience of conducting training would be advantageous
Existing experience of Robotic mowers would be advantageous
About you
You are extroverted with strong interpersonal skills, know how to approach customers with a positive mindset even in situations of problems to be solved, you are a self-motivated and result driven person. You are a logical thinker, technology focused, with a strong attention to detail and a natural curiosity and wiliness to solve issues. As the aftermarket expert in our organization, you are key to future success, with our customers.
Location: Huskvarna, although we are flexible with your location as you will be sharing responsibilities with colleagues across the region.
What happens now?
Once we receive your application, we will review it carefully to see if your profile matches the requirements of the vacant position. If we believe you are a potential candidate for the role, you will be invited for an initial interview. In preparation for the interview you will receive information about the arrangement as well as other steps in the process, such as additional interviews, assessments, references and introduction. If you aren't chosen to proceed in the process, you will be informed of this at the latest when the position has been filled. Please note that we do not accept applications via e-mail due to GDPR regulations.
For more information about the position please contact Hiring Manager Magnus Sandberg
magnus.sandberg@husqvarnagroup.com For information about the recruitment process, please contact; Recruiter Johan Odelfelt,
johan.odelfelt@husqvarnagroup.com Does this sound like your next career move? Apply today and join us in shaping the future of professional sales at Husqvarna!
Så ansöker du Sista dag att ansöka är 2025-03-08
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Husqvarna AB (org.nr 556000-5331)
Drottninggatan 2 (
visa karta)
561 82 HUSKVARNA
Jobbnummer 9149872