Pre and Post Sales Technical Support
Avail Intelligence Software I Malmö AB / Supportteknikerjobb / Malmö
Observera att sista ansökningsdag har passerat.
Visa alla supportteknikerjobb i Malmö,
Burlöv,
Lomma,
Staffanstorp,
Vellinge eller i
hela Sverige Visa alla jobb hos Avail Intelligence Software I Malmö AB i Malmö JOB DESCRIPTION
Avail is now looking to strengthen its capacity in customer service, by adding a person dedicated to Pre- and Post Sales Technical Support at its headquarters in Malmö, Sweden. The position will be reporting to the Client Services Manager of Avail and will be responsible for all aspects of providing technical support related to Avail solutions to existing and prospective clients, incl
• conducting technical presentations over web/phone to prospective clients
• conducting technical trainings over web/phone to clients about to implement Avail
• providing on-going technical support to clients via email and phone.
The key success criteria for the position is to minimize the time it takes for new clients to go live with Avail solutions (time-to-implementation) and to maximize the benefit clients see from using Avail solutions (uplift).
CANDIDATE REQUIREMENTS
The potential candidate should have a structured, problem-solving, well organized and service-minded personality. Necessary skills and pre-required knowledge includes knowledge and understanding of:
• Database management and SQL
• HTML and Javascript
• One of the following langauges: Java, PHP, C# or Python
• Complex enterprise and web application-environments
• Operating systems such as Windows and Linux
The candidate must have a University degree, preferably within Information Technology. A few years of practical experience from working with eCommerce site development using HTML and Javascript, as well as experince from support organisations and integrating software in complex IT-environments, is benefitial.
The candidate must have working knowledge of the most common Office applications such as Word, Excel and Power point. Fluency in written and spoken Swedish and English is a requirement. Fluency in French is desirable but not necessary. Fluency in German, Spanish and/or Italian is benefitial.
COMPENSATION & REWARDS
The Pre- and Post Sales Technical Support job at Avail Intelligence gives the right candidate an opportunity to - early in their career - join one of the most exciting and fastest growing companies in the Internet industry today and to earn competitive financial compensation and benefits.
APPLICATION AND CONTACT
Your application should be sent to
jobs@avail.net (subject: jobs-techsupport) before 20th December. Any questions about the job can be sent to the same address.
ABOUT AVAIL
Avail Intelligence (www.avail.net) is a pan-European business headquartered in Malmö, Sweden. It develops the world-leading Avail Behavioral Merchandising solution for eCommerce, which is a Software-as-a-Service that plugs-in to eCommerce sites and generates automatic, personalized product recommendations to individual website visitors by comparing their visit-behavior to the behavior of all other visitors. Avail charges its eCommerce customers a performance-based subscription fee based on the measurable uplift in sales revenue that the Avail solution generates for them. Founded in 2001, today Avail powers over 250 major websites globally and has offices in Malmö, Gothenburg, London, Paris, Munich and Milano.
Avail's vision is to be considered a widely respected and highly professional institution in putting the collective intelligence to practical use. We consistently live and conduct ourselves in every situation according our core values of Focus, Engagement, Quality, Integrity and Respect.
Publiceringsdatum2009-12-10Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2009-12-20
Vi vill enbart ha ansökningar per e-mail.
Ange följande referens när du ansöker: jobs-techsupport
Ansökan kan skickas till e-postadress:
jobs@avail.netFöretagAVAIL INTELLIGENCE SOFTWARE I MALMÖ AB
AdressAVAIL INTELLIGENCE SOFTWARE I MALMÖ AB
ENGELBREKTSGATAN 6
21133 MALMÖ
KontorsadressENGELBREKTSGATAN 6 2
MALMÖ
KontaktuppgifterTelefonnummer: 040-121217
Jobbnummer 551123
Observera att sista ansökningsdag har passerat.