Platform Operations Owner
Ingka Services AB / Datajobb / Helsingborg
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hela Sverige WHY WE WILL LOVE YOU
We believe that you are passionate about fulfilling new needs and delivering outcome to our business stakeholders as well as technology service operations. You appreciate the mix of strategic thinking and turning architecture trends and requirements into practice. You get motivated to keep learning and to forget the obsolete and to work agile and being open to the change. In addition, you are energized by working both independently and interdependently and cross functions. Last but not least you share and live the IKEA culture and values.
In this role you have proven training in information technology, computer science or equivalent and minimum 2-3 years of experience of IT Operations (application/infrastructure).
You have knowledge in following areas:
• experience of IT projects, LCM, and service operations and management
• experience with Agile practices
• knowledge of the Technology systems
• good written and verbal communication skills
As a person you have experience in application and infrastructure operations and management as well as experience of running and operating core systems/platforms. You also have experience from working in different IT roles such as Business/Requirements Analyst, Solution Architect, Developer, Test Specialist and Solution Owner. In addition, you have the ability to achieve most tasks without help and by using own judgement and to deliver with attention to detail. Troubleshooting, analytical and problem-solving abilities is in your focus as well as being appreciative of complex situations with ability to achieve partial resolution. You can also understand the complexity of IKEA business and the role of technology as an integrated part of the business.
YOUR RESPONSIBILITIES
As a Platform Operations Owner - Technology you will support operating and maintaining a highly reliable and stable group of platforms, balancing the need to implement the platform roadmap with ensuring platform functionality and satisfying the on-going needs of the product development teams.
You will:
• Support all aspects of IT service delivery within the assigned platform area, e.g. operations, IT support, life cycle management and IT Service continuity management including IT Service performance in accordance with service level agreements
• Lead and operate in all aspects of IT Service Delivery including ensuring compliance with legislations, policies and other requirements
• Accountable for operational supplier management, e.g. responsibility for operational delivery and handling of system failures and new version rollouts
• Establish internal and external agreements as required to fulfil SLA for the platform
• Manage platform budget, e.g. budget and forecasts, follow up cost development and proactively drive improvements in cost efficiency
• Continually review and align license forecast and to ensure license compliance
• Support the Platform Operations Manager with insights for balancing the need to implement the platform roadmap and ensuring platform availability and performance
• Support the Platform Operations Manager with managing successful releases of changes to the applications as needed
• Engage with Platform Engineering Manager and/or Chapter Leads regarding resources and functional expertise required for run-related changes
• Contribute with insights to relevant forums related to the platforms
• Help in applying best practice in service operations, continually driving to improve service and performance
• Work across initiatives within INGKA Group, steering solutions towards the correct architecture
In this role you will report to the Platform Operations Manager.
This role is located in Helsingborg.
ABOUT THIS WORK AREA
We set the digital agenda to keep IKEA leading in an uncertain and fast moving environment. We drive the development, provision and operation of our digital products and services through the use of new and existing technology and agile delivery methods to deliver at pace.
At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.
QUESTIONS AND SUPPORT? LET'S CONNECT!
For this role we have several openings in the following area: - Business Operations - Human Resources. If you have job specific questions please contact for Platform Area Business Operations: Emma Robarth at
emma.robarth1@ingka.ikea.com. If you have questions regarding the recruitment process or other practicalities, please get in touch with Ami Hui at
ami.hui@ingka.ikea.com.
Please note that we will be interviewing continuously. Due to Christmas / New Year holiday, it might take a bit longer time for us to get back to you. We look forward to hearing from you!
FYI: This recruitment is being handled in a new recruitment system where you as a candidate now have your own recruitment page. You can now track the status of your application and edit attachments even after submitting your application. Please note that the candidate information we may have saved in the previous recruitment system is not connected to the new platform. You will be asked to update your profile with new information.
Publiceringsdatum2019-12-12Så ansöker duSista dag att ansöka är 2019-12-23
Klicka på denna länk för att göra din ansökanAdressIngka Services AB
Sjögatan 1
25225 Helsingborg
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Ingka Services AB (org.nr 556608-1351)
Sjögatan 1 (
visa karta)
252 25 HELSINGBORG
Arbetsplats Ikea It AB
Jobbnummer 4998050
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