Platform Operations Owner, Ikea It AB
Ikea It AB / Datajobb / Malmö
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hela Sverige GROUP DIGITALWe set the digital agenda to keep IKEA leading in an uncertain and fast moving environment. We drive the development, provision and operation of our digital products and services through the use of new and existing technology and agile delivery methods to deliver at pace.At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability. ABOUT YOUAs a person you are passionate about technology service operations. You appreciate the mix of strategic thinking and turning architecture trends and requirements into practice. In addition, you are motivated to keep learning and to forget the obsolete, being open to change and to work agile. Working both independently and interdependently and cross functions and you share and live the IKEA culture and values. We believe that you have a minimum of 2-3 years of experience in IT Operations (application/infrastructure) and proven training in information technology, computer science or equivalent. Experience in managing the operations and on-going maintenance of core systems/solutions is preferred. You have knowledge in following areas:experience of IT/Technology service operations and management including release managementknowledge and experience of toolsets used to manage and monitor applications and infrastructureknowledge of the Business Operations systemsgood written and verbal communication skillsUnderstanding the complexity of IKEA business and the role of technology as an integrated part of the business is one of your strengths. You have also troubleshooting, analytical, and problem-solving skills and you are delivery focused with attention to detail. You have the ability to achieve most tasks without help and by using own judgement. ABOUT THE JOBAs a Platform Operations Owner you will support operating and maintaining a highly reliable and stable group of platforms, balancing the need to implement the platform roadmap with ensuring platform functionality and satisfying the on-going needs of the product development teams. You will:support all aspects of IT service delivery within the assigned platform area, e.g. operations, IT support, life cycle management and IT Service continuity management including IT Service performance in accordance with service level agreementslead and operate in all aspects of IT Service Delivery including ensuring compliance with legislations, policies and other requirementsbe accountable for operational supplier management, e.g. responsibility for operational delivery and handling of system failures and new version rolloutsestablish internal and external agreements as required to fulfil SLA for the platformmanage platform budget, e.g. budget and forecasts, follow up cost development and proactively drive improvements in cost efficiencycontinually review and align license forecast and to ensure license compliancesupport the Platform Operations Manager with insights for balancing the need to implement the platform roadmap and ensuring platform availability and performancesupport the Platform Operations Manager with managing successful releases of changes to the applications as neededengage with Platform Engineering Manager and/or Chapter Leads regarding resources and functional expertise required for run-related changescontribute with insights to relevant forums related to the platformshelp in applying best practice in service operations, continually driving to improve service and performancework across initiatives within INGKA Group, steering solutions towards the correct architecture
Publiceringsdatum2019-05-14Så ansöker duSista dag att ansöka är 2019-05-24
FöretagIKEA IT AB
KontorsadressÄlmhultsgatan 2
Jobbnummer 4787147
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