Platform Change Director to FNZ
FNZ (Europe) Designated Activity Company filial / Datajobb / Stockholm
2026-03-30
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hela Sverige Visa alla jobb hos FNZ (Europe) Designated Activity Company filial i Stockholm The primary responsibility of the Client Director is to successfully manage the relationship between the client and FNZ, and in so doing maximise the long-term financial position between these. In addition, they are accountable for the management of FNZ's delivery to Customers.
The role is responsible for the overall satisfaction of the customer through supporting the growth and development of the customer platforms, and maximising the financial outcomes delivered by the customer platform (both in enhancement fees and service revenues).
Ensuring FNZ's platform services are successfully provided to Customers requires:
• Ensuring the quality of FNZ's delivery to customers is of a consistently high standard (project and service delivery).
• Be responsible for delivering the revenue target for existing customers (both enhancement fee and service revenue).
• Delivering technology and business change programmes in accordance with contractually agreed milestones, budgeted costs and FNZ's Group quality standards.
• The product/investment administration and custody service is delivered to Customers, as a minimum, in accordance with the contractually agreed service standards.
• The technology support service being delivered, as a minimum, in accordance with the contractually agreed service standards and FNZ's Group quality standards.
• Supporting and help shape Customers strategic development and growth objectives.
Successful candidates are likely to have the following skills and experience:
• Extensive experience in role with responsibility for customer delivery (service or project or both) with the ability to demonstrate consistent achievement of positive customer outcomes.
• Experience of delivering to revenue targets and growing the value of customer accounts.
• Experience of managing stakeholders at Executive level.
• Outstanding team communication skills, confident in dealing with internal and external clients
• Independent, self-directing and solution focused working style.
• Ability to think strategically and problem solve creatively. Able to evidence experience of implementing a continuous improvement culture in teams they have led previously.
• Innovative and forward-looking approach to people management and culture, operations, technology and system development.
• Strong people leadership skills, with the ability to develop, motivate, and manage multi-disciplined teams.
• Ability to work across teams to build successful working relationships across multiple locations and team disciplines.
• Ability to effectively manage stakeholders to Executive level.
• Excellent written and oral communication skills.
• Experience of managing multiple projects across different national and international locations.
• Experience managing delivery in a commercial environment.
About FNZ
Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.
That's why we value the strength and diversity of thought in our global team.
The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world.
1. Customer obsessed for the long-term
2. Think big and make an impact
3. Act now and own it all the way
4. Challenge, commit and win together
Read more about The FNZ Way and our values:
www.fnz.com/culture Opportunities
• Right from day one, you will work alongside exceptional, multicultural teams - experts in their respective fields - who will inspire and challenge you to make your greatest impact.
• Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world's largest companies.
• Working in a flexible and agile way that meets the needs of the business and personal circumstances.
• Remuneration, significant financial rewards and career advancement is based on individual contribution and business impact rather than tenure or seniority.
• We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa and APAC.
Commitment to Equal Opportunities
At FNZ, we recognise that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity/race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected.
In addition, we want to ensure accessibility needs are well supported, if you require specific support please advise us.
Så ansöker du Sista dag att ansöka är 2026-04-10
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare FNZ (Europe) Designated Activity Company filial (org.nr 516412-4611)
Regeringsgatan 67 Vån 6 (
visa karta)
111 56 STOCKHOLM
Arbetsplats FNZ Europe Designated Activity Company filial
Jobbnummer 9828514