Partner Communication Lead (temporary role)
H & M Hennes & Mauritz Gbc AB / Marknadsföringsjobb / Stockholm
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Are you interested in making a difference for H&M's future and be part of a new journey? Join us in building H&M Group into a leading ecosystem of brands and help us attract and retain the best companies and brands in the world.
External Products and Partners is one of five value streams in the central function Product Offer Development & Support. This is a key function that enables H&M creating desirable products our customers love, combining fashion and quality at the best price in a sustainable way. The function is a center of excellence for product creation and assortment planning, drives business development using forward-leaning work methods and tools, as well as tech development, change and innovation.
We are looking for a Partner Communication Lead to join us in building the H&M partner ecosystem with external products & services. In this role you will work in the External Products & Partners value stream responsible for the partner experience for external brands and services. Partner evaluation, communication and successful operations is within our daily responsibility. We are a Service Function securing meaningful relationships between our internal Brands & Units and the external partners within a broad range of products and services. Helping them setting up the operational flow, provide insights, enable expansion to new markets and grow together.
As a Partner Communication Lead, you will build and develop a world class partner experience by producing content, communication and actions needed to strengthen our partner relations along the partner journey. You will act as a business owner for developing tools and products together with business tech that will enhance communication and information sharing with our external partners. The H&M Group should be a preferred partner within areas such as sustainability and operational excellence. You will work in a collaborative network with internal- and external stakeholders ensuring meaningful relationships through world class account management towards our key partners. You are the voice of the partners in internal forums as well as the voice from H&M Group to partners.
Your range of tasks will include but not be limited to:
Be the overall responsible for mass communication to external partners & internal stakeholders
Develop and maintain content in our partner hub ensuring that H&M as a group has clear, aligned, and professional communication to our partners to create the best partner experience.
Drive initiatives regarding partner experience of partner hub from a business perspective together with BT when needed
Ensure that H&M as a group has clear and professional communication to our partners adjusted based on partner categorization (tiering)
Be responsible for partner communication and activities when new regulations regarding sustainability or compliance are upcoming
Arrange forums, newsletters & other communication activities setting up the foundation for a great collaboration between partners and H&M Group
Set up a foundation and maintain tools for internal communication within H&M Group such as SharePoint, Teams etc.
Give input to new development or services to be added in our partner program based on partner needs and expectations
Collaborate with assortment/sales to set an efficient value adding account management process for our basic/ emerging/key strategic accounts and contribute to the development of our partner program
Qualifications
Your mindset and skills:
Our journey will lead to something new and exciting - we will test, fail, and learn. You are an important player in this transformation; Therefore, we believe you are flexible, stress-resistant, and able to work in an environment that is not yet formalized and were there's a freedom to impact the way of working. We also see that you have a growth mindset seeking constant improvement. A service, and collaborative mindset is key in this role.
To succeed in this role, we also see that you have:
Experience in B2B account management or partnership management
Excellent skills in communication and creating content
Great communication skills in English, both verbally and in writing
Experience in Project management
The ability to find solutions with unclear scopes
Good in turning data and information into strategic communication as well as creating and contributing to communication strategies.
A strong role model and ambassador for H&M values and culture.
Additional Information
This is a full-time temporary position (maternity cover) based in Stockholm.
If you feel that your experience, skills and ambitions are right for this role, please send your resume (no need for cover letter)
At H&M Group we strive to have a fair and inclusive recruitment process. Why kindly ask you to not attach cover letter in your application as they often contain information that can easily trigger unintentional biases.
H&M Group is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability or age.
We look forward to receiving your application!
Så ansöker du Sista dag att ansöka är 2023-09-11
E-post:
raquel.reciolopez@hm.com Omfattning Detta är ett heltidsjobb.
Arbetsgivare H & M Hennes & Mauritz Gbc AB (org.nr 556070-1715)
Mäster Samuelsgatan 46A (
visa karta)
106 38 STOCKHOLM
Arbetsplats H&M Hennes & Mauritz GBC AB / Inköp
Jobbnummer 8074260
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