Part-time Product Support Specialist - Malmö
Spiideo AB / Supportteknikerjobb / Malmö
2026-04-01
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hela Sverige Visa alla jobb hos Spiideo AB i Malmö We are looking for a Product Support Specialist based in Malmö to join our team!
Spiideo is the leading provider of automatic cloud-based solutions for video analysis and streaming of sports. With an entirely new way of recording, sharing, and analyzing sports performance and producing sports for streaming, Spiideo has a unique position in the market. Our solution strikes the perfect balance between performance, simplicity, and accessibility.
Today, Spiideo is used by hundreds of organizations globally, including some of the world's largest and most well-known such as English Premier League clubs, Major League Soccer (MLS), LigaMX, United Soccer League (USL), National Women's Professional League (NWSL) and hundreds of youth and collegiate programs. Our customers can typically be found in team sports like soccer, basketball, ice hockey, field hockey, futsal, lacrosse, etc.
ABOUT THE ROLE
Responsibilities & opportunities:
Answering incoming requests from Spiideo customers and triaging according to our Service Level Agreements
Escalating incidents to our Engineering team
Be the first point of contact and advocate of our customers across all products
Investigate and replicate bugs or test new features
Collect feedback and channel back to our product team for improvements
Share our passion for professional sport and delivering the best service possible
Preferred Qualifications:
Love helping clients and solving problems
Excited to be working in a fast-paced environment, including the option to work on weekends and shifts
The ability to work independently and stay on top of things
Love technology and sports!
Experience in a customer facing role
Experience with a help desk tool such as Intercom, Zendesk or other is highly valued
What we can offer:
A role in a fast-growing sports tech company with a global footprint
A fun, skilled and highly motivated international team
The opportunity to work with leading sports organizations and teams around the world
A modern work environment where we use the latest tools and technologies
A centrally located office in Malmö - just a short walk from the central station, in a beautiful building with great facilities
A comprehensive pension and insurance package
Your availability:
10-20 hours minimum, weekdays, evenings and weekends
The ability to work 50% or more when needed
Ability to work during holiday periods including Christmas and summer vacation
Location: This is a hybrid position in Malmö, Sweden. You will report to Support & Operations Team Lead - EU & ROW, based in Malmö.
Så ansöker du Sista dag att ansöka är 2026-09-28
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "teamtailor-7492227-1925244".
Omfattning Detta är ett deltidsjobb.
Arbetsgivare Spiideo AB (org.nr 556883-4435),
https://careers.spiideo.com Lilla torg 1 (
visa karta)
211 34 MALMÖ
Arbetsplats Spiideo
Jobbnummer 9832619