Outbound coordinator
Bemanningsstyrkan i Rosersberg AB / Inköpar- och marknadsjobb / Stockholm
2016-09-27
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hela Sverige Bemanningsstyrkan är ett etablerat bemanningsföretag med mångårig erfarenhet och ett gediget kontaktnät i Stor-Stockholm som löser våra kunders personalbehov. Vi ingår i koncernen Veddestagruppen.
Bemanningsstyrkan är främst fokuserad på personaluthyrning, hyrköp och rekrytering inom lager, logistik, administration och ekonomi.
Det som driver oss är att få rätt människa och kompetens att matchas med rätt företagsklimat och arbetsuppgift. För att lyckas med våra åtaganden är vi mycket lyhörda för våra kunders behov. Vi vet att personal är deras främsta tillgång.
Som konsult är du mycket viktig för oss och har du ambitionen att alltid göra ditt bästa så är du en av oss.
Vi söker nu en Outbound Coordinator till vår uppdragsgivare i Kista. Uppdragsgivaren är ett världsledande företag inom elektronikbranschen med över 280.000 anställda världen över.
Tjänsten ska tillsättas omgående och det är en projektanställning i sex månader med chans till viss förlängning. Du blir anställd hos Bemanningsstyrkan med placering hos vår uppdragsgivare i Kista.
Purpose:
Execute order delivery process & claims process throughout the Customer in accordance with the Customers key performance indicators regarding distribution & claims in order to have an optimum efficient distribution, required security level and minimum damage caused by claims.
Minimun Requirements:
Bacelor degree with minimum two years work experience in relevant field
Specific knowledge:
Perfect Swedish, both spoken and written
English in speaking and writing (level B2)
ERP System (beginner level)
Outbound process:
• On daily base plan out bound deliveries in L2, Samsungs transport management system (TMS).
• Delivery optimization, Slot time booking at customers, shipments consolidation, track and tracing
• Arrange correct security level of the shipments according to TSR (transport requirement system)
• Internal order planning with Customer service department.
• Tracking IOD in SAP and collection POD from LSP (Logistics Service Provider).
• Reporting of daily, weekly and monthly KPI.
• Acting on daily Early warning.
• Investigate on exceptions of the standard process and disturbance in order to prevent and solve issues.
• Act as a contact person for Order Desk, sales subsidiaries, logistics partners and purchase planners in order to answer questions regarding order situation, administrative bookings, customer requirements, distribution conditions, documentation and IOD's in order to provide an optimum service level.
• Analyze the outbound order flow and check for bottlenecks in order to improve the delivery performance for the customers. Share your report with the outbound manager and install countermeasures if applicable.
• Initiate process improvements and cost saving projects in order to decrease the outbound cost per line.
Return & claims process
Receive and validate claims based on requirements in order to determine whether a claim is in accordance with guidelines or not.
• Reject invalid claims in order to finalize process.
• Approve valid claims in order to ensure credit payment to the customer.
• Provide information to Customer Care & Claims department in order to start up the reverse logistics process.
• Pro actively analyze Packaging instruction for new Items and follow up on Damage in order to minimize damage in transit.
• Execute the redelivery process in order to redeliver returned orders.
Distribution and warehouse planning
• Edit the year end / weekly revised service planning in order to provide information to the logistics service providers and management.
• Analyze pending customer complaints bookings in order to identify and solve problems.
• Perform ad hoc tasks and answer special requests in order to fulfill the needs of customers, and sales subsidiaries.
Reporting
• Receive and analyze a daily GI report in order to determine progress of issued goods.'
• Edit and send a daily order situation report in order to inform management, order desk and logistics service provider about the daily distribution planning.
• Edit and send a daily open order report in order to inform the management, order desk and sales subsidiaries about the number of open orders.
• Analyze European delivery performance in order to improve the Logistics quality.
• Set up an European outbound reporting dashboard and maintain it in order to provide the European customers with sufficient information about performance.
Internal contact
Order desk - Daily - To gather and provide information regarding deliveries.
Customer care & Claims department - Occasionally - To provide information regarding reverse logistics (return order process) and to plan redelivery.
Sales - Occasionally - To provide information regarding deliveries.
External contact
LSP (warehousing) - Daily - To gather and provide information regarding orders.
LSP (transport) - Daily - To gather and provide information regarding distribution and IOD's.
We offer a monthly salary, funding for healthcare and a very active and attending consultant manager.Working hours is 8.00-17.00, monday to friday and the office is situated in Kista Science City.
The position shall be filled as soon as possible so send in your application today!
Varaktighet, arbetstid
Heltid Permanent
Publiceringsdatum2016-09-27ErsättningEj angivet
Så ansöker duSista dag att ansöka är 2016-10-25
Ange följande referens när du ansöker: 84/59
Klicka på denna länk för att göra din ansökanKontaktBemanningsstyrkan 0852523397
bemanningsstyrkan_mail@luceosolutions.comFöretagBemanningsstyrkan i Rosersberg AB
AdressBemanningsstyrkan i Rosersberg AB
19572
19572 0180
KontorsadressTorshamnsgatan
Övriga kontaktuppgifter Jobbnummer 3070661
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