Order Support

Volvo Group Truck Sales & Marketing - Emea / Elektronikjobb / Göteborg
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The Volvo Group's vision is to become the world leader in sustainable transport solutions by:

• Creating value for customers in selected segments
• Pioneering products and services for the transport and infrastructure industries
• Driving quality, safety and environmental care
• Working with energy, passion and respect for the individual

Group Trucks Sales & Marketing EMEA, Sales Order Planning , Technical Sales Support

Order support
As an Order support you will be responsible for supporting and assisting the dealer network and market companies with order planning. You are in daily contact with people from different cultures and organizations. Good communication skills, an open and positive mindset and a strong customer focus is what makes you perfect for our team.

EMEA Sales Order Planning also has the global responsibility for the Planning, Order, Delivery and Customer Adaptation process within Group Trucks as well as the global responsibility for the AB Volvo Sales & Operational Planning process.

In this organization, the Order Process Department is responsible to
• Drive quality and stability in the Order process
• Develop concepts for shorter lead-time and increased flexibility
• Follow up order intake and support sales organization with order and planning issues
• Develop and implement business rules for the Order process
• Drive performance in the EMEA Order process through networking and follow up on relevant KPI?s
• The Technical Sales Support Center (TSSC) is the operational part of the Order Process Organization

Key Responsibilities
• Act as an interface between the market and the factory when working proactively with the optimizing order book
• You are in daily contact with the dealer network and market company.
• Support the program planning process
• Handle specification deviation claims
• Improve the order to delivery process together with the markets
• Assist the dealer in using sales and order systems
• You are the contact person to inform about production capacity and delivery lead-time

Skills and requirements
• Higher education degree or comparable
• Service minded, motivated and determined to reach agreed objectives
• Ability to work independently, to take initiatives and to drive changes
• Good communication skills, both written and spoken
• Accurate in administrative work and comfortable with multitasking
• Fluent in Swedish and English. Additional languages and more advanced cultural knowledge and are both considered an asset
• Eager to continuously learn and grow within your job
• Good knowledge of Microsoft Office and ability to quickly learn new systems

What we can offer you
• Work in a multicultural environment where you get to work with contacts from around the world
• Multinational and state of the art technical environment
• An attractive location within the Volvo Group
• A sustainable organization with continuous personal development

For further information, please contact:
Frida Wahl, Group Manager TSSC Göteborg, Phone; +46 31 322 85 05

Publiceringsdatum
2013-10-07

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön
Enligt avtal.

Så ansöker du
Sista dag att ansöka är 2013-10-18
Klicka på denna länk för att göra din ansökan
Ange följande referens när du ansöker: 31599
Ansökan kan tyvärr inte göras via e-post.

Företag
Volvo Group Truck Sales & Marketing - EMEA

Adress
Volvo Group Truck Sales & Marketing - EMEA
40508 Göteborg

Jobbnummer
1670839

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