Order handler
ABB AB / Inköpar- och marknadsjobb / Västerås
2023-06-14
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At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
As an order handler at Force Measurement you will be an important part of our operational hub. You and your colleagues will be the point of contacts for our customers when processing orders and handling various customer requests. Our customers are located all over the world and we work closely with our local sales units located in different countries within the global ABB group.
You will have access and cooperate with an internal cross-functional teams in Västerås, such as order engineering, purchasing, production and shipping. You can expect varied tasks and good opportunities to evolve.
Your responsibilities
Order administration and handle general customer service requests.
Coordinate customer requests internally and communicate with order engineering, sourcing, production, and shipping.
Handle customer complaints and perform root cause analysis and take corrective actions.
Contribute to better order handling tools and processes.
Your background
At least 2 years' proven experience/skills in similar roles.
Fluency in Swedish and English is mandatory, written and spoken alike.
You are self-confident, driven, customer focused and with the attitude that everything is achievable in a team.
You need to be comfortable in handling many tasks at the same time and with many points of contact. In this role you will be a vital part of the operation hub.
Good leadership and communication skills on top of problem solving and analyzing abilities are success enablers in this role.
Good to have experience with Office tools, SAP, Super-user, various IT-systems.
More about us
ABB's Measurement & Analytics division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers. Force Measurement is a business line within Measurement & Analytics division that offers reliable equipment for measuring and control. The products measure mechanical and geometric variables and are used in a large variety of different industries and processes to improve productivity, control and quality. With thousands of experts around the world and high-performance digital technology, ABB's team is dedicated to making measurement easy for its industrial and energy customers to let them operate more efficiently and profitably.
Talent Partner Sara Vestin, +46 724-64 46 88, will answer your questions about the position. Union representatives Sveriges Ingenjörer: Jan Onsten, +46 705 32 22 58; Ledarna: Leif Öhrberg, +46 724 64 40 16; Unionen: Krista Andersson, +46 706 44 02 85.
Please apply latest by the 27th of June, 2023.
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website
www.abb.com. Så ansöker du Sista dag att ansöka är 2023-07-27
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare ABB AB (org.nr 559193-0903),
http://www.new.abb.com/careers Kopparbergsvägen 2 (
visa karta)
721 83 VÄSTERÅS
Arbetsplats Västerås, Kopparbergsvägen 2
Jobbnummer 7880586
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