Operations Specialist (support)
Voi Technology AB / Butikssäljarjobb / Stockholm
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hela Sverige We are looking for a User Operations Specialist for Voi's Support Operations Irish expansion team. As a part of the User Support Operations Irish Expansion team, you will be working at our Headquarters in Stockholm and at the heart of Europe's first dock-less bike share company!
Ambitious and driven with a Master's degree or at least 2 years of relevant work experience? Apply TODAY, we are hiring continuously!
Join a truly incredible team of fun, good-hearted, kind, and hardworking people and be a part of the VOI vision of building a better future.
Primary Job Duties:
Identifying and assessing users help inquiries to create a world-class user experience.
Building and proactively improving user's opinion of and relationship to the voi community.
Collecting, analyzing and reporting data to primarily the operations manager.
Assisting in the development and improvement of internal and external user processes.
Providing support to and taking care of your teammates as well as adding to the voi culture.
Job Also Includes:
Unplanned tasks that may vary and require movement on a daily basis - At the office, the field or remotely.
Logging of Daily tasks completed by our charging community
Close work with the operations, data analytics & product teams in particular, and the entire company in general, to streamline and increase efficiency.
Entering at the heart of last mile transportation start-up, with rapid growth and global ambitions.
Applicants Should Be/Have:
Flexible, Adaptable, Energetic, Humble.
Having a growth mindset: You seek out learning opportunities for yourself and the team. You learn from mistakes and move forward.
Self-Starter that radiates positivity, prestigeless-ness and a "can-do" attitude.
Master's degree or at least 2 years' work experience within relevant fields.
Flexible schedule, with willingness to work early morning, late nights and weekends.
Must be Fluent in English.
Experience from doing internship at a scooter sharing venture in Europe
Masters Degree in International Business Law
Valid driver license
Basic familiarity with the urban area they work in (Stockholm and Dublin)
Are from or have lived in Ireland
Familiarity with Zendesk operations
Have lived in multiple countries and have international experience
Fluency and high level within additional European language is not a requirement, but a big plus!
This Position Offers:
Full-time with a competitive pay.
Active schedule - you may be consistently on the move.
Opportunities to develop with the company.
Work that makes a difference!
Who we are:
VOI Technology is creating a system of electrically powered scooters around urban centers to provide an affordable, sustainable, and exhilarating way to commute while helping people to reduce their carbon footprint and cities to have a more sustainable transportation network. VOI is headquartered in Stockholm, Sweden and is rapidly expanding across Europe and the world!
Applicants Should Be/Have:
• Flexible, Adaptable, Energetic, Humble.
• Having a growth mindset: You seek out learning opportunities for yourself and the team. You learn from mistakes and move forward.
• Self-Starter that radiates positivity, prestigeless-ness and a "can-do" attitude.
• Master's degree or at least 2 years' work experience within relevant fields.
• Flexible schedule, with willingness to work early morning, late nights and weekends.
• Must be Fluent in English.
• Experience from doing internship at a scooter sharing venture in Europe
• Masters Degree in International Business Law
• Valid driver license
• Basic familiarity with the urban area they work in (Stockholm and Dublin)
• Are from or have lived in Ireland
• Familiarity with Zendesk operations
• Have lived in multiple countries and have international experience
• Fluency and high level within additional European language is not a requirement, but a big plus!
VOI Technology is creating a system of electrically powered scooters around urban centers to provide an affordable, sustainable, and exhilarating way to commute while helping people to reduce their carbon footprint and cities to have a more sustainable transportation network. VOI is headquartered in Stockholm, Sweden and is rapidly expanding across Europe and the world!
Varaktighet, arbetstid
Full-time with a competitive pay. Active schedule - you may be consistently on the move. Opportunities to develop with the company. Work that makes a difference!
Publiceringsdatum2018-10-04Så ansöker duSista dag att ansöka är 2018-10-17
FöretagVoi Technology AB
AdressVoi Technology AB
Östermalmsgatan 26
11426 Stockholm
KontorsadressÖstermalmsgatan 26A
Jobbnummer 4385099
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