Operations - Operations Advisor
Qliro AB / Kundservicejobb / Stockholm
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hela Sverige Visa alla jobb hos Qliro AB i Stockholm Do you want to be a part of creating an incredible atmosphere for both our customers and employees? We're now looking for full-time Operations Advisors to be a part of our Payments team within Customer Operations. As an Operations Advisor, your primary task is to deliver an outstanding experience for our customers. Customer Operations is on an exciting journey, currently setting the structure for future growth and development.
Qliro has a track record of delivering new products and services at an unmatched speed. We are active in an exciting intersection of the e-commerce, payment, and financial services markets. We target both leading online merchants and millions of Nordic consumers seeking superior digital payments and consumer finance products.
What you'll do:
• Manage incoming customer service inquires per phone and e-mail
• Identify and assess our customer's needs with the aim to achieve outstanding customer satisfaction
• Be part of the development of Operation's routines and policies
• Be responsible for creating and generating a WOW experience to Qliro's customers by managing our customer's inquires
We believe you are:
Fluent in Swedish verbally and in writing. Other Nordic languages skills are meritorious!
Service-minded and passionate about creating outstanding customer satisfaction
Driven and willing to grow within the company
Detail-oriented and can handle multiple tasks simultaneously
Structured, flexible, engaged and have great communication skills * Experienced in customer service towards e-commerce, banking or finance is meritorious
The employment will be based at Qliro's office in Stockholm and we want the right person to join us!
Start date: 25th of October 2021
Interviews will be conducted on a rolling basis.
Should you have any questions, please contact
work@qliro.comWOW in everything we do
Qliro offers a dynamic and fast-paced Fin-tech environment with teams of driven individuals. We thrive on challenges and strive to develop an environment that fosters personal and professional growth. We have a learning and development-focused environment with an emphasis on knowledge sharing and training. We work hard to create a workplace that is diverse and inclusive, where you can have a great work-life balance and love the work you do.
Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse
Publiceringsdatum2021-09-23ErsättningLön enligt överenskommelse
Så ansöker duSista dag att ansöka är 2022-03-12
Klicka på denna länk för att göra din ansökanFöretagQliro AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Qliro AB (org.nr 556962-2441),
http://www.qliro.com Arbetsplats Qliro
Jobbnummer 5990763
Observera att sista ansökningsdag har passerat.