Operation Director of Managed Service Projects, in Fortune 500 C
Huawei Technologies Sweden AB Service & Delivery / Elektronikjobb / Stockholm
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We are one of the leading vendors in the world, providing customized network solutions for telecom carriers worldwide. We are growing fast. We are dynamic.
We look forward to receive your application.
“We are looking for anOperations Directorwithat least 10 years experience in operations of telecom networks., Familiarity with TL9000, eTOM, ITIL and other relevant international quality standards is an advantage. Previous experience from working in an operator, or with a managed service contract , is a major advantage.If you are considering the challenge of this position,this may be the opportunityyou'vebeen looking for. We are offering a challenging position, the opportunity to grow in a world leading company.â€
Job description/Responsibilities:
The role means the responsibility for the end-to-end daily operations of a telecom network, covering planning, execution, monitoring and control of the service delivery. In order to ensure the contracted deliverables, network and process KPIs will apply to accomplish high levels of customer satisfaction.
Operational Governance and Planning:
• (DAN> ISN’t THIS THE PROJECT DIRETOR ROLE?)Establish an operational governance model and process, and build and lead an operations team to implement it.
• Leveraging the organization in order to fulfill the resource plan
• Establishment of operational change management procedures, including evaluation and communication for project duration.
• Develop operational reporting strategy.
Handle customer engagement:
• Manage customer relationship on an operational level, building confidence and trust
• Maintain clear communication with customer regarding service delivery expectations
• Build sustainable business relationships beyond the project environment.
• Coordinate and identify scope changes, scope increases and related opportunities to increase business.
Lead Network Operation:
• Build and lead the operation team. Drive team to execute and fulfill assignment
• Take the end-to-end responsibility for the network operation and actively execute in line with delivery plan while maintaining quality standards, profit target and business operation key index.
• Initiate and lead improvement and transformation actions to optimize processes and procedures, tools and systems,
• Ensure commitments are met in accordance with operational targets and objectives.
• Report on financial/budget status, based on agreed baselines.
• Performs risk management across full project life cycle, monitor and handle changes, conflicts and escalations.
• Pro-actively identify best practices in terms of process, procedure, cost control and tools for future implementation.
• Drive the use of document control and management.
• Participate in knowledge sharing and coaching.
Manage financial and operational KPIs
• End-to-end planning and management of financial and operational performance
• Establishment of KPI reporting and follow-up.
• Lead continuous efficiency improvement
• Ensure that operations follows the set cost baseline and meets budget targets.
• Optimize Project operational performance (non-financial KPIs, e.g. Human Resource Management)
Qualifications:
• High energy, driven and solution oriented personality
• Strong background and experience from telecom network operations
• Highly developed leadership skills
• Strong customer insight and consultative skills
• Good financial understanding and business mindset.
• Negotiation, influencing & Conflict management skills.
• Effective problem solving skills
• Able to prioritize and focus under stress
• Able to drive change where needed
• Fluent in English
• Swedish speaking individuals are preferred
• Understanding of project management methodologies such as PMP or IPMA is an advantage
Your application:
You apply for the job at
http://huawei.easycruit.com your application must be in English. Interviews will be held ongoing, so send in your application directly.
If you have any questions regarding this position, you may contact
lizhongjie@huawei.com . No emails from vendors, please, suppliers have already been chosen! Please respect this.
About Huawei:
Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. We are committed to creating maximum value for telecom carriers, enterprises and consumers by providing competitive ICT solutions and services. Our products and solutions have been deployed in over 140 countries, serving more than one third of the world's population.
Huawei's vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing opportunities to enjoy broadband services, regardless of geographic location. Contributing to the sustainable development of society, the economy, and the environment, Huawei creates green solutions that enable customers to reduce power consumption, carbon emissions, and resource costs.
For further information, please visit us now at
http://www.huawei.comPubliceringsdatum2015-01-26Arbetstider och omfattningFulltime Regular
ErsättningFixed Salary
Så ansöker duSista dag att ansöka är 2015-03-26
Klicka på denna länk för att göra din ansökanKontaktLi Zhongjie
FöretagHuawei Technologies Sweden AB Service & Delivery
AdressHuawei Technologies Sweden AB Service & Delivery
Kronborgsgränd 21
16446 Kista
KontorsadressKronborgsgränd 21
Övriga kontaktuppgifter Jobbnummer 2142873
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