Onsite Support Engineer - Tata Consultancy Services
Tata Consultancy Services Sverige AB / Supportteknikerjobb / Örebro
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Visa alla supportteknikerjobb i Örebro,
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hela Sverige Visa alla jobb hos Tata Consultancy Services Sverige AB i Örebro,
Stockholm,
Göteborg eller i
hela Sverige Are you service minded with great team skills? Do you wish to develop and learn in a role where you play a key part in contributing to continuous improvements? Would you like to experience the opportunity of becoming a part of one of the most recognized IT service brand in Nordics with flawless #1 in Customer Satisfaction recognition for eight straight years.
If you can answer all these questions in the affirmative, we invite you to become part of TCS' as our Onsite Support Engineer. In this role you will play a key role as the front person for one of our exciting customers located in Örebro.
Key responsibilities;
Deliver IT-support onsite, by phone and mail to Business Services IT's customers.
Troubleshooting and installation of laptop and desktop PC hardware, desktop software, office suite, desk and cell phone, and printer problems for our customer.
Administrate, collect/compile information and solve incidents assigned by the IT service desk.
Support customers with various IT services within the areas; Hardware, Microsoft, Lotus Notes, ERP-system, PC, Server, LAN, WAN and several client specific systems.
Supporting connectivity and light networking issues, including moves/add/changes for cabling and computers.
Contribute to continuous improvements as implementing standards with the overall target to increase efficiency.
Keep documentation up to date and accurate.
Represent the onsite support team in internal projects, in contact with internal customers and external suppliers.
Travel to different locations will be required from time to time.
Your Key Skills:
You have relevant experience in working with Microsoft Office, Windows XP/7/10, Lotus Notes, Microsoft SCCM, Microsoft Antivirus, Office 365
You have great communication skills, both written and oral, in Swedish and English.
As a person you are a problem solver. You are client facing and assertive with great team leading/team member skills. You have no issues Working against stiff deadlines. You are supportive by nature and thrive in a multicultural environment.
Previous experience from a multicultural offshore/onsite environment is a plus
About us:
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery ModelTM, recognized as the benchmark of excellence in software development. For more information, visit us at
www.tcs.com.TCS has been present in the Nordic region since 1991 and has around 8,000 professionals working in Sweden, Finland, Norway, Denmark, Iceland and across TCS' Global Network Delivery ModelTM, servicing leading Nordic companies. Since 2010, TCS has doubled the size of its operations in the region, with significant increase in local hiring.
Publiceringsdatum2017-11-15Så ansöker duSista dag att ansöka är 2017-11-30
FöretagTATA CONSULTANCY SERVICES SVERIGE AB
AdressTATA CONSULTANCY SERVICES SVERIGE AB
Mäster Samuelsgatan 42 (15tr)
11157 STOCKHOLM
KontorsadressMäster Samuelsgatan 42
Jobbnummer 3805111
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