Onsite IT Technician- Göteborg
Tavana IT AB / Supportteknikerjobb / Göteborg
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Mölndal,
Partille,
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hela Sverige Visa alla jobb hos Tavana IT AB i Göteborg,
Borås,
Lysekil,
Halmstad,
Karlstad eller i
hela Sverige The assignment is for an OnSite IT technician. Acting as back office support and 2nd line for end users in scope for our IT, support includes hardware (PC & Peripherals), software installation, fault analysis and user administration from an IT perspective. You will be part of a dedicated team providing support across all business areas. The support organization is structured around regular ITIL framework, but agile experience is a plus as all IT backend teams are structured according to agile way of working.
Responsibilities include
• Monitor, handle and follow up support cases from Servicedesk
• Service and support on client installations, workstations, miscellaneous IT equipment and server administration (OS, hardware)
• Implementations, troubleshooting, software/ OS / network
• Actively communicate with Servicedesk responsible about deviation, interference and divergences
• Administrate cases within the Servicedesk system
• Administrate asset handling within the Servicedesk system
• Suggest continuing service improvement within Servicedesk organization to Servicedesk responsible
Requirements
• Solid experience with support and troubleshooting on Windows based environment.
• Solid experience in supporting commonly known software (MS Office Suite)
• Experience in support IT client hardware and peripherals
• Knowledge in IT Infrastructure
• Knowledge of videoconferencing systems
• Knowledge in Mac & Linux client-based environment
• Excellent communication skills
• Fluent in Swedish and English or Chinese and English
Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse
Publiceringsdatum2021-06-23ErsättningLön enligt överenskommelse
Så ansöker duSista dag att ansöka är 2021-12-10
Klicka på denna länk för att göra din ansökanFöretagTavana IT AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Tavana IT AB (org.nr 556924-2976),
https://www.tavana.se/ Arbetsplats Tavana IT
Övrig information om företaget/organisationen Offentliga upphandlingar där Tavana IT AB varit leverantör Jobbnummer 5828050
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