Norwegian-Speaking Customer Service Representative for LensWay G
MultiMind Bemanning AB MultiMind Bemanning AB / Butikssäljarjobb / Stockholm
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Do you enjoy giving excellent customer service and are looking for a new challenge? Do you want to be part of LensWay Group's dedicated Customer Service team?
Then you might be just what we are looking for! Currently, LensWay Group is looking for a Norwegian-Speaking Customer Service Representative to join their Nordic team in Kista for a fulltime permanent employment.
LensWay Group LensWay (now LensWay Group) was founded in the year 2000 and ever since it has grown to become one of the largest optical e-retailers in Europe. The organisation is renowned for providing excellent customer service and providing its employees opportunities for personal development.
The Role As a Customer Service Representative, you will play a key role in maintaining the well-established image of LensWay Group towards the customers. Your main responsibilities will be to:
Have a daily dialogue with customers, who contact Lensway Group by phone, e-mail, chat and social media
Guide customers in cases involving lenses, glasses, sunglasses and accessories
Manage complaints
Additional sales and information about updates on products
In addition to the above-mentioned tasks, there are development opportunities for translation work, social media and project work.
The work time is office hours, Monday to Friday.
The Profile In this role your personality and drive are most important, but it is essential that you possess these requirements:
High School graduate or equivalent
Previous experience from service professions
Good IT-skills (MS-Office package)
Fluent in Norwegian, good level of Swedish and English
Positive and service-oriented
Good communication and problem-solving skills
Self-motivated and independent
Can-do attitude
Merits:
Previous sales experience
Experience from optical industry
Why LensWay Group? As a Customer Service Representative at LensWay Group, you will become a part of a dynamic and positive environment, where diversity and teamwork are highly valued. LensWay Group provides a 2-week training, thereby ensuring that each employee has a proper foundation for taking on the role. They also have attractive company benefits for their employees. LensWay Group is focused on forming long-lasting relationships with the employees and is known to be a great place to work with several opportunities for development internally in the company.
Interested? LensWay Group is working together with MultiMind Bemanning AB on this recruitment assignment. All questions and applications should be sent straight to MultiMind. Apply already today as the position might be filled before the application deadline.
Varaktighet, arbetstid
Heltid Tillsvidare
Publiceringsdatum2018-03-28ErsättningEnligt avtal
Så ansöker duSista dag att ansöka är 2018-04-30
Klicka på denna länk för att göra din ansökanKontaktAnn-Sofie Pagh +46 708 15 27 99
FöretagMultiMind Bemanning AB MultiMind Bemanning AB
AdressMultiMind Bemanning AB MultiMind Bemanning AB
Kungsgatan 66
11122 Stockholm
KontorsadressKungsgatan 66
Jobbnummer 4052237
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