Midcore Community Specialist
Midasplayer AB / Administratörsjobb / Stockholm
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hela Sverige The Community Specialist is a highly visible and crucial communications role that connects our games with our player communities. A successful candidate for this role will be able to leverage games expertise and influencer content planning to drive player relationships, engagement, and growth of our community base. This important role will partner closely with studio and other cross-functional teams around the world to insure a consistent, high quality player experience inside and outside of our games.
This role will also recruit, manage, and maintain close relationships with highly engaged players around the world, and will report to the Head of Social Media.
Your Role Within the Kingdom
If you love playing games of all types, have the proven ability and passion to grow online communities from scratch, as well as interfacing with internal teams within a matrixed organization, then this is the job for you!
We are looking for an exceptional and experienced community manager who can connect, engage and grow passionate online communities for our games. You will be responsible for facilitating conversation, connecting with our players on a 1:1 basis, managing content creation and scheduling, as well as reporting on sentiment trends to our game teams.
You will work in our fantastic Stockholm office, working side by side with our marketing teams and the rest of the social team. This position will primarily work on brand-new IP.
Responsibilities include:
Be the voice of the community, maintain a tight two-way dialogue between players, studios, and stakeholders.
Develop a community contact, engagement and influencer plan.
Oversee the moderation of official channels such as the forums, social media, and/or websites.
Drive communications around game and live service issues: Bugs, Cheats, Outages and Support Issues.
Build close relationships between King, top influencers, elite fans, and everyday players. Maintain a positive community reputation.
Plan and schedule community activities and influencer events, both in and out of game.
Conduct surveys, research, and feedback from the community on issues significantly impacting the experience.
Coordinate and share with other King Community Managers on engagement best practices, standards, and innovations.
Regularly deliver Community reports on channel metrics, fan feedback, game issues, or service risks.
Work closely with Customer Support and Live Service teams on overall player experience, especially around key beats such as betas, early access, launch and live service updates
Skills to create thrills:
You have a great passion for casual videogames, and find all aspects of marketing fascinating, especially social media. You fully understand how all the different pillars of marketing work together to deliver a unique experience for our players, and appreciate being part of something bigger. You are highly creative but also enjoy using a mix of strategy, intuition and data analysis in your day to day work.
Passion and deep experience playing pc, console and mobile games a must, with online mmorpg or multiplayer experience beneficial.
Extensive experience working in online communities, social media, online marketing, or equivalent.
Demonstrated writing, grammar, and content-creation skills (samples required).
Strong knowledge of best practices for operating social channels (Facebook, Twitter, Instagram, YouTube, Reddit etc.).
Excellent interpersonal, verbal communication, and presentation skills.
Strategic and creative thinker with the ability to present new ideas effectively.
Ability to objectively interpret customer/community feedback and make actionable recommendations
This role is based in our Stockholm games studio, but frequent travel is required, primarily to Barcelona, London and Berlin.
A great saga needs all sorts of heroes
Making games is fun. Especially when you do it with people that share the same idea of what makes a good workplace great. No matter where you're from, it's all about what we can achieve together when creating truly magical moments for all our players. That's why we hire all sorts of talent - because a great saga needs all sorts of heroes.
Publiceringsdatum2017-06-13Så ansöker duSista dag att ansöka är 2017-08-04
Klicka på denna länk för att göra din ansökanFöretagMIDASPLAYER AB
AdressMIDASPLAYER AB
Sveavägen 44
11343 STOCKHOLM
KontorsadressSveavägen 44 4TR
Jobbnummer 3552813
Observera att sista ansökningsdag har passerat.