Merchant Success Associate
Budbee Holding AB / Kundservicejobb / Stockholm
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hela Sverige Visa alla jobb hos Budbee Holding AB i Stockholm,
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hela Sverige About Instabee:
Founded in 2016, Budbee is a Sweden-based tech company with the mission to make online shopping easier. In 2022, Instabee was founded after combining Budbee and Instabox - two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox and Porterbuddy. Instabee serves millions of consumers across Europe with convenient deliveries and is on track to become the leading European e-commerce enabler. Always with the customer at heart.
About you
As a member of our Merchant Success team, you have a passion for moving fast! You are pragmatic and excellent in problem-solving together with your team while, of course, having fun at the same time. Since no day is alike at Budbee, you enjoy getting things done in a fast-paced environments and your communication skills are sky high. When new challenges comes along the way, you have a creative and positive mindset and strive to do the best at what you do.
We believe that great people can do anything, however some personal traits we find important is:
Your communication skills are as high as the sky
We expect you to be fluent in both Swedish and English, written and spoken
You take a lot of ownership in your job
Excellent problem-solving skills with a sense of ownership and attention to detail
We are looking for the right person rather than the right experience, but experience from Customer Success is considered a strong plus and if you have experience from the e-commerce system landscape, we're impressed!
About the role
You will, among other things:
Play an important role in the onboarding of new merchants and thereafter as their main contact regarding all operational matters.
Be the first point of contact internally regarding questions about our merchants.
Responsible for supporting and delivering on internal data analysis and reporting using backend admin and database management systems
We can offer you
Be a contributor to our mission to revolutionize e-commerce with a world-class delivery experience
A steep learning curve and opportunity to work together on challenges we face as a dynamic company
Be a part of a motivating environment with great drive and 'everything is possible'-mindset
Be a part of the Budbee company culture and our family.
This recruitment process consists of personality and logical tests via Alva Labs and background checks via Verifiera as a review of previous public criminal records. The result is public information that is handled confidentially. This is mandatory for all recruitment processes at Budbee in Sweden.
Ready for a position at one of Europe's most exciting and sustainable LogTech companies? Apply today! Interviews will be held continuously.
Ersättning Lön enligt överenskommelse
Så ansöker du Sista dag att ansöka är 2023-11-19
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Budbee Holding AB (org.nr 556898-3414)
Arbetsplats Budbee
Jobbnummer 7846944
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