MCN Technical Support Strategic Driver | Early Career Program
Ericsson AB / Elektronikjobb / Stockholm
2026-11-11
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Ericsson AB
Job description: About this opportunity
Ericsson's Early Career Program is an 18-month journey for you who are recently graduated or have up to five years of relevant experience. Through three rotations, including one international and market exposure, you will tackle challenges that matter, work alongside people who expect you to contribute, question, and move things forward.
The Innovate track is designed for you who are driven by building what's next. You'll rotate across Research, Product Development, Data, and AI contributing to solutions that don't just support the business but move it forward.
This isn't a program where you sit on the sidelines. From day one, you're hired into a role, trusted to contribute, supported to grow, and expected to make an impact. Find out more about the Early Career program here.
Your journey in the Innovate program will start as an MCN Technical Support Strategic Driver, supporting Mission Critical Networks (MCN) and Integrated Sensing and Communication (ISAC) in safety-critical contexts. You will help teams deliver dependable support for customers such as defence organizations and government agencies.
What you will do
You will help ensure that mission-critical network projects are supported from early planning through deployment and live operation. This includes integrated sensing and communication (ISAC)—technology that allows a wireless network to provide connectivity and also detect or monitor objects and activity in its environment. In safety-critical settings, dependable service and clear support arrangements are essential.
Connect pre-sales and deployment teams with RAN software and hardware support teams, using your view of the radio portfolio to help set clear expectations and move from product-by-product support to coordinated, end-to-end support.
Define practical support processes, case triage, escalation routes and clear responsibilities across radio, transport, core network, applications, customer operations, system integrators and third-party partners, bringing structure and operational leadership to cross-functional ways of working.
Coordinate proactively with design, solution, customer, project and operations teams so support needs and responsibilities are clear and considered early in project planning.
Join early studies, proofs of concept and pilot projects. Use lab environments to validate support approaches, reproduce faults and test complete solutions.
Identify gaps in skills, tools, infrastructure and security practices; develop training and practical troubleshooting guides; and share lessons from customer cases to improve future solutions.
Participate in live support cases, identify recurring issues, track readiness and performance, and recommend improvements.
You will bring
We provide a platform for you to contribute to technology and services that matter in safety-critical situations.
Bring initiative: ask questions, take responsibility for your work, and collaborate across teams to turn support needs into clear actions.
In addition you have MSc or BSc in Telecommunications, Electrical Engineering, Computer Science or equivalent, with 3–5 years of relevant experience.
Ability to structure complex problems, take initiative, define ways of working and prioritize actions; project-planning experience is helpful but can be developed on the job.
Strong collaboration and communication skills, with the confidence to work across organizational, technical and cultural boundaries and drive change.
Curiosity to explore emerging MCN/ISAC use cases, learn quickly and adapt in a changing environment, with a proactive, action-oriented mindset.
Working knowledge of RAN software and hardware, the radio portfolio, wireless communication and network architecture; familiarity with mission-critical communications is an advantage.
Experience in technical support, troubleshooting or deployment of complex network solutions; experience with labs, PoCs or security considerations is an advantage.
Strong stakeholder coordination, communication and analytical skills, with proficiency in English and an ability to lead operational work across teams.
Pre-offer checks including references and relevant background screening will be conducted for final candidates.
Så ansöker du Sista dag att ansöka är 2026-11-25
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "792402-44569278".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Ericsson AB (org.nr 556056-6258)
164 80 STOCKHOLM
Jobbnummer 10183383