Manager, Professional Services Development
Teleopti AB / Datajobb / Stockholm
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hela Sverige We are excited to present the opportunity to join a growing global tech company with the goal to become the market leading, true multi-tenant SaaS customer experience intelligence platform! Calabrio is an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today's multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us grow and develop even further as a company.
About the job
Calabrio Professional Services (CPS) is looking for a highly motivated Manager to lead our development team through successful project deliveries within custom development. The Manager of PS Development is responsible for fostering an environment of continuous improvement and learning to maximize individual and team performance. You will join the leadership team within CPS and work closely with stakeholders to help the development team understand customer requirements and define projects. This position is located in our Stockholm office and you will be reporting to Manager, Implementation Engineering International.
Tasks
• Manage and lead a growing team of developers responsible for customized solutions
• Improve and develop processes and how we operate
• Support the team to adopt an agile and test-driven approach
• Communicate internally and externally with our partners, customers and colleagues globally
• Act as a leader, both in a process and a technical manner, to ensure successful execution of technical projects and that we are meeting our revenue goals
• Follow up project progress, project escalations and reporting
• Collaborate with our Customer Implementation Teams in North America
• Define, communicate and monitor team and individual performance metrics
About you
• Experience of leading a team of technical resources and implementing technical solutions
• Software developer background including API development
• Experience in Test Driven Development (TDD)
• Knowledge about agile methodologies
• Knowledge in SOLID Principles
• Great interpersonal and communication skills
About Calabrio
Calabrio has recently acquired Teleopti. The combination brings Teleopti's workforce management (WFM) software together with Calabrio's customer experience solutions to create the market-leading, true multi-tenant SaaS customer experience intelligence platform. Calabrio and Teleopti bring together customers from across the globe, including Best Buy, Rabobank, Shopify, Netflix and GE Appliances, a Haier company.
A bit about our culture
Your personal skills are of great importance to us. Calabrio is characterized by a strong entrepreneurial spirit. You will fit in if you are customer-driven, take initiative and get things done. We have built a solid foundation of satisfied customers and channel partners and are now ready to take the next step to increase growth. If you are the right person, you will join an international company with a cutting-edge product, motivated employees and very satisfied customers.
Apply! Come together with us and build the best company in our space! If you have any questions, contact Sara Mensi, Talent Acquisition Specialist at
sara.mensi@calabrio.com or Emma Schäfer, Manager Implementation Engineering at
emma.schafer@calabrio.comVaraktighet, arbetstid
Heltid Anställningstid enligt överenskommelse
Publiceringsdatum2019-12-19ErsättningLön enligt överenskommelse
Så ansöker duSista dag att ansöka är 2020-06-06
Klicka på denna länk för att göra din ansökanFöretagTeleopti AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Teleopti AB (org.nr 556523-5925),
https://career.teleopti.com/ Arbetsplats Calabrio
Jobbnummer 5010989
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