Manager Apprentice, Customer Success
Hansoft AB / Inköpar- och marknadsjobb / Uppsala
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hela Sverige Visa alla jobb hos Hansoft AB i Uppsala Hansoft is looking for new members for its Global Customer Success team, to work with bringing our new cloud based team collaboration product Favro (
www.favro.com ) to the worldwide market.
As a member of the Customer Success team at Hansoft, your focus will be on which best practice strategies make our customers successful. Together with your colleagues and managers, you will be involved in developing and spreading this expertise for an audience which includes our current and future customers, and the world.
Among our customers you'll find game developers; teams making software for satellites and space rockets; telecom companies; teams within sales, HR, management; investors and more. All using Agile management methods to be more lean, adaptable, and efficient.
You will be responsible for answering questions about how to best use our software through online, engaging in community discussions, as well as one on one. You will pro-actively assist our customers by creating content and campaigns. You will be part of our growth hacking work, analyzing our customer base using the latest tools and our expertise imported from our San Francisco office.
The role can be either part time during the first six months, or a full-time employment.
Job Requirements
• You enjoy communicating with customers and building relationships, and you are comfortable doing this both online and by phone. You have experience doing this from, for example, sales, customer support, or working in a student organisation being responsible for relationships with sponsors or other partners.
• You have, or are currently completing, a degree in engineering and/or business administration, or similar studies giving you sharp technical and business perspective.
• You have or have had excellent study results and have probably had leading roles in student organisations or similar while studying.
• You have an entrepreneurial mindset, are a great project manager, and are known by your friends as someone that works hard and gets things done.
• You love new technologies, are an early adopter of new cool apps, which you are fast to learn and then teach your friends how to use those.
• Your English speaking and writing skills are excellent.
• You have a positive attitude, seeing opportunity in every challenge.
• You are a good writer, people enjoy what you write.
Bonus points if you..
• Have experience with collaboration and project management tools such as Trello, Jira, Wunderlist, MS Project, and of course Hansoft Enterprise or Favro.
• Have a basic understanding of HTML, CSS and Javascript.
• Are used to working with CMS as well as analytics tools such as Google Analytics, MixPanel or Kissmetrics.
We are searching for brilliant employees that thrive in an agile, collaborative, team-based and entrepreneurial environment, looking for a exciting work culture where teamwork and excellence is rewarded, hard work is expected, and the world is the playground. Hansoft employees enjoy competitive salaries, excellent benefits and a career opportunity with no speed limits. The job potentially includes worldwide travel
About Hansoft
Hansoft is a Swedish software company with offices in Uppsala, San Francisco, Kyiv, Tokyo and Ho Chi Minh City. Some of the most innovative teams around the world depend on Hansofts expertise and apps in order to realize their vision. Read it all here:
http://hansoft.com/blog/macs/Varaktighet, arbetstid
Tillsvidare
Heltid/Deltid
Publiceringsdatum2016-08-05ErsättningFast månads- vecko- eller timlön
Så ansöker duSista dag att ansöka är 2016-10-04
Candidates are evaluated continuously, so please send us your application as soon as possible.
Ange följande referens när du ansöker: MACS
Ansökan kan skickas till e-postadress:
jobs@hansoft.comFöretagHansoft AB
AdressHansoft AB
Dragarbrunnsgatan 41A
75320 Uppsala
KontorsadressDragarbrunnsgatan 41A
Uppsala
Jobbnummer 2980196
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