Manager - Global Service Training

Volvo Group / Pedagogchefsjobb / Göteborg
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Position Description
Are you a leader with a strong interest in new technology and a burning desire to develop competence? In that case you could be the right candidate for this position.

From an uptime and a life cycle cost perspective, the service market is of outmost importance for the customer and for Volvo Buses. We anticipate that the service market will go through more changes and growth in the next five years than it has in the last 30.

In the development of new technology and products, the Global Service Training department is responsible to produce training material and conduct "train the trainer" activities so that the markets have the knowledge to properly prepare customers and dealers for the Volvo Bus products. The department consists of 10 persons located in Sweden, Poland, India and Mexico. In this role you report to the Head of Parts & Service (P&S) and are a member of the P&S global management team.

The main areas of responsibilities for Global Service Training are:
Training Material Preparation
Create training courses in accordance to projects
Train The Trainer
Prepare and conduct service market training for local trainers and selected Key Customers
Bus Key Technician
Development and supervision of the BKT program

Diversity is very important for us at Volvo Buses, therefore we strongly encourage women to apply to this position.

Required Qualifications:
Technical Education
Experience from competence development and training
Fluent in English
Knowledge of Volvo Bus product range is an advantage
Knowledge of Impact and Techtool is an advantage
Knowledge of the development process (DVP) is an advantage

Personal Qualifications:
A genuine interest in automotive and heavy vehicle technology
Strong sense of delivery and a personal eagerness to accomplish results and getting things done, in time and with quality
Strong leadership skills with an ability to coach, motivate, delegate, and prioritize in a high paced and complex business setting
Ability to work in a fast moving and multi-cultural environment
Ability to work under pressure and with deadlines
Excellent communication skills
Willingness and ability to travel

The Volvo Group is one of the world's leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.
Volvo Buses, is driven by a purpose to ensure that millions of people reach their travel destination every day. Reliably, safely and with respect for the environment. We want to make a difference, being pioneers of sustainable transport solutions of the future. We want to be there for our customers providing uptime and reliability, all over the world every day. Volvo Buses is leading the biggest technology shift in public transport in decades with our electromobility offer. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

Publiceringsdatum
2019-01-17

Så ansöker du
Sista dag att ansöka är 2019-01-31

Företag
Volvo Group

Adress
Volvo Group

40508 Göteborg

Kontorsadress


Jobbnummer
4561399

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