Managed Services IT Security Consultants

Outpost24 AB / Säkerhetsjobb / Karlskrona
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The Candidate would join an existing and rapidly expanding Managed Services Team, supporting and enhancing customer delivery. The role requires strong communication and organizational skills as well as "hands-on" client issue management, service support, service enhancements and client
relations.

Responsibilities -Strategy:
• Act as key player for Managed Services on client or internal operational issues
• Identify opportunities to improve the service and delivery model and work with staff, peers and management to improve and enhance the services
• Support Sales development and incremental sales opportunities as required
• Facilitate and support Outpost24 business objectives

Operations:
• Assimilate and transition new clients
• Troubleshoot and resolve issues
• Provide complete operational support, detailed analysis and remediation guidance
• Manage key clients with a hands-on approach
• Communicate regularly with clients to monitor client satisfaction and ensure reliable delivery
• Mentor junior team members through issues and major processes, such as implementations and upgrades
• Monitor daily operations, support and resolution for regional clients
• Ensure that defined processes are followed accurately
• Identify issues in existing processes
• Report to Management in a clear and accountable manner
Technical
• Unix/Linux/Windows experience.
• In-depth TCP/IP.
• LAN/WAN infrastructures.
• Common OS services.
• Routers/switches.

• Strong knowledge of current firewall, Intrusion Detection System Brands & technologies, and Vulnerability Network Scanners (Nessus, nmap, Hiab/Outscan).
• Windows AD authentication.
• Knowledge of Samba/AD integration, DNS, server/client configuration.
• Preferably the candidate would have some knowledge of major web server software (IIS, Apache, Websphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse
platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes,Mac OS).

People:
• Work closely with a team of security analysts and individually
• Mentor less experienced staff in their working day
• Participate in the development and on-going refinement, enhancement and continuous process improvement for the services

Requirements:
• Experience in Vulnerability Management
• Strong customer service skills and expectation management
• Excellent communication skills (verbal and written); good interpersonal skills
• Occasional travel to customer sites for planning and review meetings
• Familiarity with servers and networks is preferred
• Experience with the following is beneficial: server operating systems, servers, networks,
vulnerability management software, Disaster Recovery/Business Continuity

About us:
Since 2001, Outpost24 has been a leader in vulnerability scanning solutions and developing state of the art vulnerability management technology from the core up. Today, over 2000 corporate and government clients in over 40 countries use our solutions to proactively protect their internal and external networks. We operate in all business verticals, ranging from services organizations,government, heavy industry to finance, insurance and IT outsourcing.

We envision vulnerability management made easy, and we maintain this focus in all areas of our development.
We want highly motivated technical people to join our rapidly growing, international company. If you want to make a difference in a high performing team and believe that working harder is more fun, this could be the place for you. At the same time we offer you an opportunity to learn and grow by having highly-qualified people around you.

About the positions:
• Competitive Salary
• Certification and continued skill development
• High-performing, international environment
• Full time job
• Location: Karlskrona, Sweden or London, UK

Please visit our website for more information: www.outpost24.com .

Varaktighet, arbetstid
Tillsvidare
Heltid
Full time

Publiceringsdatum
2015-12-21

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Sista dag att ansöka är 2016-01-31
If you find the job interesting, please send your Cover letter and CV with a subject "Managed
Services IT Security Consultant" to Mikael Lagström
Ansökan kan skickas till e-postadress: mml@outpost24.com

Kontakt
Mikael Lagström telefon: +46 708 474 306

Företag
Outpost24 AB

Adress
Outpost24 AB
Skeppsbrokajen 8
37133 KARLSKRONA

Övriga kontaktuppgifter
Telefonnummer: 0455-612300

Jobbnummer
2588291

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