Lsms Field Service Engineer

Phadia AB / Kemiingenjörsjobb / Uppsala
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When you're part of Thermo Fisher Scientific, you'll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $24 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
Location/Division Specific Information
Responsible to deliver all Service activities (which might include: Installation including related customer introduction, Repairs, Maintenance Services, Validation Services, Depot Repair, Technical Support etc.)
Contributes to the overall Service Targets with respect to Bookings, Revenues, Service Profit and Overhead Cost while following all internal rules, processes and practices (as they are described)
How will you make an impact?
You will perform all Service Activities in line with internal rules and customer regulations and assure responsive telephone support and diagnostics as well as on-site Services to exceed the customers expectation and making them successful by using Thermo Fisher instruments. Actively promote our contract products.
What will you do?
Always ensure highest professional relationship with our customer base to achieve customer loyalty and escalate issued if necessary
Optimize your own work schedule by coordinating with all the necessary partners for service planning and scheduling
Assure alignment of all activities at the customer site with the rest of Thermo Fisher and info other parts of the business about important information with respect to our customers.

How will you get here?
Professional background in Electronics/Chemistry/Engineering or related subjects
Minimum 1-5 years servicing analytical equipment or equivalent applications.
Demonstrated organizational skill with the ability to handle multiple tasks with different priorities.
Excellent inter-personal, self-motivational and negotiating skills

Knowledge, Skills, Abilities
Good verbal and written communication skills (including in English), ability to work across all levels, functions and regions.
PC skills
Willingness to travel mainly within the appointed region (must drive) frequently as well as through Europe. For training or special calls, international travelling including all EMEA Territory and US is required.

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Publiceringsdatum
2019-11-15

Så ansöker du
Sista dag att ansöka är 2020-01-02
Klicka på denna länk för att göra din ansökan

Adress
Phadia AB
RAPSGATAN 7
75137 UPPSALA

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Phadia AB (org.nr 556041-3204)
Rapsgatan 7 (visa karta)
751 37  UPPSALA

Arbetsplats
Phadia AB

Jobbnummer
4958312

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