Les Mills is looking for a Customer Experience Manager Sweden
Jurek Rekrytering & Bemanning AB / Säljarjobb / Stockholm
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The company
Purpose and passion: it 's a potent combination that drives us to achieve true greatness. At Les Mills International, unlocking and amplifying that inner drive to achieve goals is something we 're not shy to say we 're great at. We do it for millions of people around the globe each week by delivering life-changing fitness experiences. And we do it every day for our own team - our Tribe - by providing a mandate to thrive, to play to strengths and to be proud of the part we play in creating a fitter planet.
For us, our customers are our club partners all over the globe - gyms and fitness clubs with Les Mills programming as part of their member offering. Our club partners are a huge part of our global family - our Tribe - so we take nurturing and growing these relationships very seriously. Our Customer Experience teams work closely with clubs to successfully build new partnerships, and support and strengthen new ones. Whether it 's on site in a club or over the phone - our CX team are committed to helping clubs get the most people through the doors and get the absolute most they can from their facilities.
Job description
Our Customer Experience Managers are on the front lines of our mission to create a fitter planet. They work as part of a team to grow our partnerships within their territory. The most important part of their role is to be a valued partner to new and existing club customers; educating and supporting them in achieving their business goals and helping members fall in love with fitness.
Our CXMs are driven to succeed and are motivated by helping their partners at the same time as smashing targets - because they know these targets mean we 're getting more and more people healthier and in the habit of regular exercise. As a leader within the fitness industry you will be able to quickly build credibility with our customers, and you 'll be able to translate that into beneficial partnerships.
Who are we looking for?
We 're looking for people who have experience within a B2B sales environment and have proven success in building long term partnerships. You 'll be able to balance new business development with existing account growth and retention and you 'll be a natural at influencing others to help you deliver our value proposition to our partners.
We 're on a mission and we 're moving fast so you 'll need to be organized and demonstrate loads of urgency. There will be set backs on the road to creating a fitter planet so you 'll need to be tenacious and resilient and laser focused on delivering results. You 'll need to be a credible and engaging presenter; both in live and digital environments - we 're all about passion and energy so you 'll need to be able to deliver this to our partners through your presentations. Hopefully you also love to use CRM (ours is Salesforce) and understand the important data integrity has on delivering results.
The offer
It 's an exciting time for us right now as we surge towards some steep growth goals and industry-leading innovations. And we want you to be a part of it all. In return for all you bring to us, we 'll return serve by giving you every chance to exercise your passion, and thrive with a company that 's out to change the world. If this sounds interesting and sound like you, please send your CV and cover letter to responsible recruiter Monia Letmark at
monia.letmark@jurek.se. Welcome with your application! Looking forward hearing from you!
Varaktighet, arbetstid
Heltid Tillsvidare
Publiceringsdatum2018-11-15ErsättningFast lön
Så ansöker duSista dag att ansöka är 2019-01-14
Klicka på denna länk för att göra din ansökanKontaktMonia Letmark
FöretagJurek Rekrytering & Bemanning AB
AdressJurek Rekrytering & Bemanning AB
Biblioteksgatan 11
11146 Stockholm
KontorsadressBiblioteksgatan 11
Jobbnummer 4460899
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