Kopia av IT-Support / HelpDesk / 1st & 2nd Line to SS&C Advent
Bravura Sverige AB / Supportteknikerjobb / Stockholm
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Bravura är ett bemannings- och rekryteringsföretag för organisationer som vill hitta Next Gen Professionals. Hos oss finns massor av jobbmöjligheter, framförallt för dig i början av karriären med 0-8 års erfarenhet. Via oss kan du jobba som konsult eller bli rekryterad. Hitta ditt drömjobb - vi hjälper dig att lyckas!
About the job:
This service is a direct recruitment, which means that the recruitment process takes place through Bravura and you are employed directly by SS&C Advent.
About the company:
SS&C Advent is the leading provider of award-winning software and services for the global investment management industry. SS&C Advent delivers financial technology solutions and services to financial services clients in the asset management, wealth management and alternative investment space around the globe. Their software and services are built to fulfill needs including portfolio management, rebalancing, client portal, data management, outsourcing, and found order management. They are now seeking a "Service Desk IT support" for their internal support based in Stockholm to provide great services and support to their colleagues.
SS&C Advent's trademark has a positive, international, and challenging working environment. This is a great place to excel with your current expertise, in a fast-paced tech savvy office. In this role you will be a part of a global team with great team spirit. SS&C Advent offer a competitive benefit package, continuous training & development, and a lot of fun!
Tasks and responsibilities:
In your role as a helpdesk, you receive inquiries from colleagues by phone and email. You work based on a case management system where you manage lifecycle of ServiceNow-tickets to help your colleagues with IT related issues. You facilitate laptop, desktop, and server request. You also build systems using standard imaging tools and checklists. You help your colleagues at a daily basis using Active Directory, Exchange, Microsoft Office suite and additional applications like Jira, Confluence, Skype and OneDrive. Further, you troubleshoot and resolve network and telephone issues, administer, and support all types of mobile devices. You work proactively with the maintenance of hardware products and is responsible for ordering new hardware equipment to the office.
Education, Experience and Personal characteristics:
• You speak Swedish and English fluently in speech as well as writing
• Experience in a similar role, for example as IT support or user support
• Bachelor's degree or higher at university or college level in technical or software subjects
• Knowledge in Active Directory, Exchange, Windows, and Microsoft Office 365
As a service desk IT-support you take great ownership of your responsibilities, completes the daily tickets, and assure that all errands is completed on time. You are committed and not afraid to take your own initiatives for solving problems. In addition, you are good at planning and driving your work forward and ask for help when needed. Furthermore, you have many internal and external contact surfaces, which means that you understand the importance of good and clear communication. In addition, you are a fast learner, attentive and work in a structured way to constantly move your work forward.
Other information:
Start: As soon as possible
Plats: Stockholm
Lön: Upon agreement
Funderingar kring Bravuras rekryteringsprocess? Du finner svar på de vanligast förekommande frågorna här
Är du nyfiken på hur vår rekryteringsprocess är upplagd? Du hittar mer information här:
https://www.bravura.se/din-karriar.Har du frågor om tjänsten eller kring din registrering är du välkommen att kontakta vår kandidatsupport på vår chatt,
info@bravura.se eller 08-400 240 50 så hjälper vi dig. Ange vilken tjänst det gäller.
Vi rekommenderar att du skickar in din ansökan omgående då vi gör ett löpande urval. Välkommen med din ansökan!
Sökord:
Varaktighet, arbetstid
Heltid Tillsvidare
Publiceringsdatum2022-03-29ErsättningEnligt överenskommelse.
Så ansöker duSista dag att ansöka är 2022-04-30
Klicka på denna länk för att göra din ansökanFöretagBravura Sverige AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Bravura Sverige AB (org.nr 556752-0803)
Arbetsplats Bravura
Kontakt Fanny Danielsson
fanny.danielsson@bravura.se 08-40024050 Jobbnummer 6487051
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