Junior IT Support
Starbreeze / Supportteknikerjobb / Stockholm
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hela Sverige Visa alla jobb hos Starbreeze i Stockholm In love with IT? Driven, eager to help others and always doing it with a smile? Take the chance to become IT Support at Starbreeze, a greatly diverse position which can grow over time with the right candidate.
As an IT Support you work with a wide variety of assignments and collaborate with multiple parts of the world wide operations. Your primary day-to-day focus will be making sure the local IT environment in the Stockholm offices are running smoothly and without a hitch. While the setup is a straightforward solution, the impact on the production teams should anything fail is major. This role is for someone with outstanding customer service skills as our employees have great varying degrees of general it-related knowledge but are heavily dependant on IT as their main tool for production. All employees are your customer.
From a technical perspective, we're looking for someone familiar with troubleshooting hardware and optimizing workstation configuration. You are very hands-on and focused on maintaining a secure environment and take pride in a well organized and documented IT-environment. Candidate should be able to craft solutions on-the-fly that can meet budgetary and time constraints.
The Key Areas of responsibility are:
As an IT Support, your work will include a variety of tasks. Your key responsibility is to make sure that the IT environment at the Stockholm office is running smoothly. Your service skills are top notch and you see every colleague as a customer. You take pride in the fact that the environment is well organized and documented. When new challenges face you, you can easily come up with a solution that meet budgetary and time constraints.
For example, you will:
• Become the primary contact for any software, desktop or peripheral-related troubleshooting
• Troubleshooting and hardware failure analysis.
• Maintain a healthy office IT- and peripheral-environment including accessories and conference rooms
• Build a new PC from scratch, maintaining the existing ones.
• Manage and maintain software and workstation asset inventory.
• Maintain quality service by establishing and enforcing organization standards
• Work closely together with the Global IT-team and others departments
• Support of applications (proprietary or otherwise)
• Other duties may be assigned according to technology changes and workflow changes
This position suits you who has a general interest for IT and is ready for great challenges.
You have an absolute passion for computers and technology. Furthermore you have experience in building and maintaining PC's, and also managing software and access. Your communication skills in Swedish and English are excellent since these are the working languages and you are used to conveying technical information to non-technical users.
To be successful in this position you are:
• Outstanding in your service mindedness and work ethics.
• Very aware of the need for discretion when working with IT in a public company.
• Natural interest for gadgets and the tech industry is a given as well as curiosity for finding the next cool thing, ready with a plan on how to apply it in the organization.
• Excellent problem solving, troubleshooting and debugging skills.
• As a person, you are communicative and you love working with people and helping them with their problems.
• You understand that every colleague have a unique understanding for IT and you always strive to assist.
• You are good at prioritizing, organizing, and performing multiple work assignments simultaneously and autonomously.
• It will be considered an additional qualification if you have experience in Networking, Windows Servers, Linux as well as experience from writing scripts using Bash or PowerShell.
Still reading? Good because here comes the good part of this job ad:
We offer you a position at a dynamic and rapidly growing company where we live and die by gameplay. While we grow, we want you to grow with us and to evolve in your professional development and make our games kick-ass within the entertainment industry.
Sounds good? Then we can't wait to see your CV and meet you.
We recommend you to apply as soon as possible; selection and interviews are held continuously. Send your application with a resumé and a personal letter in English. All applications must include a resumé and personal letter to be considered.
Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse
Publiceringsdatum2017-09-01Ersättning Lön enligt överenskommelse
Så ansöker duSista dag att ansöka är 2018-02-18
Klicka på denna länk för att göra din ansökanKontaktJohanna Wikland
johanna.wikland@starbreeze.comFöretagStarbreeze
AdressStarbreeze
Regeringsgatan 38
11156 Stockholm
KontorsadressRegeringsgatan 38, Stockholm
Jobbnummer 3674359
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