Junior IT Service Delivery Manager / Technical Project Coordinator - Stockh

Scandic Hotels AB / Datajobb / Stockholm
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We want a new junior IT Service Delivery Manager to check in with us in Sweden!

We are looking for someone with high energy and a positive mindset to come and grow with us. This is a junior position where you will be an important bridge between our hotels and our IT department. Your role includes a mix between project management/project coordination and planning as well as visiting our hotels and being hands-on with our technology. Especially network.

The technology you will be facing is all the IT and technology present at our hotels; network, Wi-Fi, patches, switches, guest-facing technology, payment solutions, digital signage, workplace (PC & OS)...

This position entails traveling throughout Sweden for an average of a few days each week. Some weeks may be more hectic than others, and the role offers a lot of flexibility and autonomy in terms of planning your own schedule. While we are willing to consider candidates residing outside of Stockholm, we prefer that you be present on-site in Stockholm for a few days each week.

We offer an exciting role with a lot of flexibility and varied work in a fast-paced, collaborative, and friendly environment.

Main activities and responsibilities:

- Involved in delivering IT Services to our hotels at new openings (including takeovers), closings (and exits), re-brandings, and renovations, from planning to execution.
- Support different roll-out projects.
- Being involved in managing IT and vendor resources to ensure Service Delivery according to a set plan.
- Build and maintain the relationship between Group IT and our hotels, follow up and report back regarding service quality and delivery, support our Hotels to run IT Services according to the current Service Catalogue and roadmaps
- Involved in cost-follow up etc.
- Maintain a great collaboration with Group IT to improve IT Services and IT Service Delivery.

Skills & Background :

- Technical knowledge: you have a great interest in technology. For this position great interest and a good foundation of network is crucial. Some of the other technology/IT that is used in our hotels; workplace (PC & OS), TV systems, telephony, digital signage, payment solutions et.c.
- No hotel-specific experience? No worries. If you think your technical knowledge is a match we would like to hear from you anyhow!
- Planning & project management skills: planning, leading, and delivering successful projects is one of your goals and you consider yourself having good potential in this field.
- Strong planning skills and ability to manage your own work, ensure deliveries on time and with quality.
- Working proficiency in English and Swedish.

Traits:

- You are a happy camper with a lot of energy and a positive mindset!
- You share our values and cultural beliefs - BE A PRO, BE YOU, BE CARING, BE BOLD. Please find more info here
- Service-minded and enjoys collaborating with others
- Great communication skills
- Problem-solving attitude. As we all know, things do not always go as planned but we always do our very best to deliver a world-class customer experience.
- To enjoy this role, you must like to work independently as well as in a team. You also need to enjoy meeting a lot of people and travel to our hotels (mainly in Sweden).

Information about the position:

This is full-time employment. You will be part of Group IT which is a European function even though we have most of our presence in the Nordics. In Sweden, you will be part of a small and lovely IT Service Delivery Manager team consisting of 2 senior people ready to share their knowledge and experience with you. The Nordic Service Delivery Manager Team is around 10 people. You will also have a lot of connections to the rest of our IT department and business. We'd love to see you at our newly renovated office at Sveavägen a couple of days/week.

You will travel approximately 40% of your time and at this point, we don't know which region. We promote a flexible work life with a good balance between work and free time. Great emphasis will be placed on personal qualities.

If you have ambitions to develop, we will give you the opportunity to grow in your role. The development opportunities within our organization are endless. We have a warm and friendly approach and we love to welcome new members to our team.

We are looking forward to welcoming you to Scandic!

Applications can be sent in either Swedish or English. You don't need to attach a personal letter. It is also OK to apply either with your CV or your Linkedin profile. We will use a personality test and a logical thinking test early on in the recruitment process, the approximate time spend for the candidate will be around 30-40 min.

Since the lovely summer is here and we are having some time off, we can not guarantee to come back before the mid of August. Sorry for the inconvenience, but please feel free to apply today - we may process applications continuously if it's raining... :)

We know that we reach further when we assent to our differences. At Scandic we want you to be yourself and develop in the direction you want to go, with the foundation of safe conditions and fair agreements. Bring your experiences, engagement and your way of thinking - contribute to a culture where we genuinely care about each other, our guests and our planet. Welcome to Scandic.

Do you share our values?

BE A PRO BE YOU BE CARING BE BOLD

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Sista dag att ansöka är 2023-12-26
Klicka på denna länk för att göra din ansökan

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Scandic Hotels AB (org.nr 556299-1009), https://www.scandichotels.se/

Arbetsplats
Scandic Hotels Group

Jobbnummer
7930332

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