Junior Field IT Tech
AO Service Nordic AB / Supportteknikerjobb / Kungsbacka
Observera att sista ansökningsdag har passerat.
Visa alla supportteknikerjobb i Kungsbacka,
Mölndal,
Göteborg,
Härryda,
Partille eller i
hela Sverige Visa alla jobb hos AO Service Nordic AB i Kungsbacka,
Mölndal,
Göteborg eller i
hela Sverige The workplace is located at our customer in Göteborg
This is a junior position and with a junior salary.,
Main Responsibilities include:
• Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding /desktop support, printers, mobile devices
• Hands on role where expected to provide 1st line IT support services to the business community ensuring that all requirements are met within agreed service targets
• Being prepared to work out of hours when required and to provide out of hours on-call support cover as required
• Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities
• Taking ownership of issues through to resolution on all appropriate requests.
• Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information.
• Recommends and / or performs upgrades on systems (Workstations & Printers) to ensure longevity.
Technical Skills:
• Skills in user IT infrastructure - Desktops, Laptops, Printers, Handhelds, Smartphone etc
• Technical skills in Microsoft Windows desktop operating systems and business productivity applications i.e. Office
• Effective communication (fluent) in English & Swedish is mandatory
Business Skills:
* Ability to interact with customers to ensure that the service is polite, efficient and responsive
• A self-starter with ability to work on their own initiative
• To work through issues analytically to a successful conclusion
Desired Experience:
* At least 1 - 2 years of experience in the field or in a related area required
• Prior experience on Desktops, Workstations, Notebooks and Printers
• Collaboration experience including remote control of PCs and video conferencing knowledge
• Deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades (workstations)
• Strong Microsoft Office skills
• Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
• Must be detail oriented and self-motivating
!! Mandatory Requirements: !!
• Strong written and verbal communication skills (English and Swedish)
• Background security check required (polisutdrag)
• Have to hold a Swedish citizenship
Job start asap.
#jobbjustnu
Publiceringsdatum2021-03-12Så ansöker duSista dag att ansöka är 2021-04-11
AdressAo Service Nordic AB
Energigatan 17K
43437 Kungsbacka
Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "Field Service Engineer".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Ao Service Nordic AB (org.nr 556934-0101)
Energigatan 17K (
visa karta)
434 37 KUNGSBACKA
Tillgång till bil För detta jobb krävs att du har tillgång till en egen bil.
Körkort För detta jobb krävs körkort.
Ansökan E-post:
job@aoitnordic.com Jobbnummer 5624901
Observera att sista ansökningsdag har passerat.