Jira Solutions Engineer - Jira Service Management (Cloud)
Hays AB / Supportteknikerjobb / Stockholm
2025-12-01
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hela Sverige Jira Solutions Engineer - Jira Service Management (Cloud)
Type of employment: Contract
Period: December 2025 to December 2026
Location: Stockholm, Sweden
Way of working: Hybrid
Language: English
About the assignment:
We are looking for an experienced Jira Solutions Engineer with proven knowledge of Jira Service Management in Cloud. You will work with building, managing, maintaining, and continuously improving our Atlassian environment, focusing on Jira SM Cloud and Confluence Cloud.
Responsibilities:
• Handle administration and configuration of Jira Service Management Cloud and related Atlassian products.
• Manage project setups, workflows, screens, fields, permissions, and notification schemes.
• Implement and maintain automation rules to streamline processes.
• Collaborate with teams to gather requirements and translate them into Jira solutions.
• Support integrations with third-party systems using REST APIs and connectors.
Tasks:
• Configure and maintain Jira Service Management Cloud projects.
• Design and optimise workflows, issue types, and automation rules using Jira Automation, Rovo, ScriptRunner, or third-party apps.
• Manage user permissions, groups, and roles for secure access control.
• Monitor and evaluate platform performance, updates, and new features in Atlassian Cloud.
Must-have requirements:
• Proven experience as a Jira SM Administrator within Atlassian Cloud environments.
• Deep understanding of Jira Service Management Cloud configurations.
• Familiarity with scripting (JavaScript, Python) for customisation.
• Hands-on experience using Jira Automation and ScriptRunner for Cloud.
• Certifications such as Atlassian Certified Administrator or similar.
• Proven knowledge of ITSM concepts or ITIL Certification.
Nice-to-have:
• Exposure to REST API integrations or Forge app development.
• Experience working in enterprise-scale Jira instances.
• Knowledge of Azure App Registrations and Entra ID Group provisioning.
As part of the recruitment process, the client will conduct background checks on candidates who progress to later stages.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Ersättning Not Specified
Så ansöker du Sista dag att ansöka är 2025-12-20
E-post:
lorelai.morariu.70884.3101@haysse.aplitrak.com Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "901109".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Hays AB (org.nr 556640-6103)
Kontakt Lorelai Morariu
lorelai.morariu@hays.com +46 8 588 043 00 Jobbnummer 9623059