IT Support Technician
Stift Stockholm International School / Supportteknikerjobb / Stockholm
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hela Sverige Visa alla jobb hos Stift Stockholm International School i Stockholm POSITION: IT SUPPORT TECHNICIAN
Reports to: IT Manager
Department: IT Department (Operations)
About SIS
Stockholm International School is a truly international K-12 school located in the heart of the dynamic city of Stockholm. We are the first choice for the globally mobile diplomatic, business and research community in Sweden. Our students represent more than 60 countries and
our diverse community is made up of over 80% international students and teaching
staff. Our language of learning is English but our outlook is global.
Summary
The IT Support Technician is responsible for supporting IT services at Stockholm International School. The person will report directly to the IT Manager. The prime responsibility of this position is to provide a high quality of service, both technical and client focused, in the technical setup, IT maintenance/repair, and enhancement of IT services at Stockholm International School. A large portion of this position is related to student and staff devices and spaces within the school. This position will provide school-wide IT support and maintenance during both school and holiday periods.
Duties and Responsibilities
Windows/macOS installation and support.
Hands-on desktop support, including installing and upgrading software, installing hardware, configuring systems and applications, and preventative maintenance.
Monitor and work help desk tickets and ensure timely resolution.
Troubleshoot and resolve problems with computer systems, including hardware and software, email and peripheral equipment problems (Tech Bar).
Overtime may occur with regards to events, board meetings etc.
Provide technical assistants to all SIS stakeholders during tech bar hours (students, parents and faculty).
Competencies & skills required
Significant experience within a Mac OS and Chrome OS environment, both as a user and administrator
Comfort within a Windows environment.
Experience with a variety of common MacOS software packages, both as a user and trainer, is highly beneficial.
Experience with the setup, diagnosis, maintenance and repair of IT equipment.
The ability to handle both experienced and inexperienced computer users.
A curious mind regarding most aspects of IT infrastructure and a love for new technologies.
Good English (written and oral) communications skills.
A good working knowledge of Swedish would be an advantage.
Good organizational and communication skills.
Show initiative, work independently, and as part of a team.
A 'can do' attitude is more important than experience for the role.
Cover the reception(s) and/or maintenance (when needed).
Maintenance of projectors, Apple TV 's on a monthly basis.
Provide the IT set up for all SIS events, board meetings and similar (overtime may occur).
A service minded attitude
Preferred Experience & education
Degree or Diploma (Yrkeshögskolan or equivalent) in Computer Science, Management Information Systems, Engineering or other relevant field.
Experience in IT Support roles.
At Stockholm International School we are committed to protecting children. Aligned with the recommendations of the International Task Force on Child Protection, we hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All applicants will therefore be required to undergo appropriate child protection screening. Included in the recruitment process will be a local and national police check as well as a mandatory police background check from the last year of employment in every country worked.
Publiceringsdatum2019-10-22Anställningstyp/arbetstider/Contract
Administrative - Temporary, one year, 100%
Starting - as soon as possible
Lön/Salary
fast lön/fixed salary
Last day for applications: 15th November 2019
WE ONLY ACCEPT APPLICATIONS IN ENGLISH
Candidates should submit a cover letter and C.V. to Sandra Loureiro, IT Manager,
s.loureiro@intsch.seSå ansöker duSista dag att ansöka är 2019-11-15
AdressStift Stockholm International School
Johannesgatan 18
11138 Stockholm
Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "IT Support Technician".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Stift Stockholm International School Johannesgatan 18 (
visa karta)
111 38 STOCKHOLM
Ansökan E-post:
s.loureiro@intsch.se Arbetsplats Stockholm International School,
Jobbnummer 4871448
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