IT Support Specialist

Resolution Games AB / Supportteknikerjobb / Stockholm
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Resolution Games is a VR/AR studio focused on creating immersive experiences for all - from gamers to non-gamers alike. Do you want to play a significant part in the company and support our staff with IT solutions? Are you also someone who takes pride in your ability to communicate with others? Then this could be the right opportunity for you!

What you 'll do

In the role as an IT Support Specialist, you will be responsible for contributing to the continuous improvement of our virtual and physical IT infrastructure. Although your daily routine will likely vary, overall you will be responsible for the following tasks:

Preparing accounts and hardware for new joiners

Manage the purchase and refurbishment of hardware

Device management, including our test devices (VR/AR headsets)

Disposing of hardware in a safe and environmentally friendly manner

Software license management

Write documentation in English

Requirements:

Experience as a Support technician/specialist or similar

Excellent written and verbal communication skills

Provide subject matter expertise and implement best practices

Fluent in Swedish and English

Nice to have:

Experience from the Game industry

Enjoy testing out new hardware, especially VR/AR consoles

Budgeting for and experience purchasing hardware and IT-systems

Hands-on experience with computers

Who you are

First and foremost, we are looking for an individual with a strong passion for IT, who is practical and takes pride in helping others with a service-driven mindset. You are a problem solver and great at prioritization. We also believe you are a person who will thrive in a flexible, can-do environment and that you are a great team player with awesome communication skills.

Who we are

Resolution Games is a visual computing studio with a proven track record creating immersive gaming experiences for all. We believe that VR and AR aren't just an add-on for gaming; they are the next logical steps for games. As players and game developers alike, we've always dreamed of this day - the day when we can be IN the games we love. That day is finally here, and we are putting all of our energy into making the most of it for all, whether it's creating a positive experience for someone testing out VR for the first time to delivering a rich, in-depth multiplayer game that keeps enthusiasts hungry for more.

We are looking for someone who wants a unique opportunity and enjoys collaborating. Someone who wants to be a part of a team raising the bar and creating a new set of standards. Our colleagues have can-do attitudes who appreciate a small studio culture. Therefore, even though we have grown, we continue to work in small teams and experiment while tackling complex challenges. We value having every voice heard and seek out diversity, equity, and inclusion in everything we do. Last but not least, we want those of you who are not just skilled but also a great addition to the team. That is because we believe in team over the individual, a great mix of freedom with responsibility, and that people should always come before the process. P.S. Employee stock options are available.

Varaktighet, arbetstid
Heltid Permanent

Publiceringsdatum
2022-09-19

Ersättning
Lön enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2023-03-08
Klicka på denna länk för att göra din ansökan

Företag
Resolution Games AB

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Resolution Games AB (org.nr 559009-8199), https://www.resolutiongames.com/

Arbetsplats
Resolution Games

Kontakt
Sofia
sofia.jonsson@resolutiongames.com
+46 704663689

Jobbnummer
6994383

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