IT Support Engineer
Midasplayer AB / Verktygsmaskinoperatörsjobb / Stockholm
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hela Sverige Our growing office is looking for a IT Support Engineer to facilitate the creation of casual games played by millions of users daily.
Your role within our Kingdom
You will be responsible for providing a superior level of IT support services to the employees of King. You are technical and have some experience within environments where Windows, Mac OSX and Linux co-exist in harmony. You will have commercial experience working in a fast growing company within an IT Support Function. You will also:
• Provide end user support for applications and systems like MS Office, VPN, IP Phones (Cisco), Mobile Phones and video conferencing systems
• Work with all of the normal IT support tools including but not limited to: Active Directory, Exchange /Office 365, antivirus, imaging (SCCM and MDT), Mobile Iron, disk encryption, spam management (Proofpoint)
• Ensure joiners and leavers IT requirements are managed correctly
• Manage the IT assets through their entire lifecycle from acquisition to disposal
• Gather and translate user expectations to technical solutions
• Create and update documentation using a wiki (Confluence)
• Mentor customers and deliver end user training
• Monitor and manage the IT ticket queue to ensure SLA's are achieved
Skills to create thrills
• Excellent written and spoken English
• You are a customer service oriented team player whom possesses excellent organisational skills
• Ability to adjust quickly to changing priorities and make quick decisions with limited information
• Basic knowledge of Microsoft Windows Server operating systems and email systems (Exchange / Office 365)
• Good knowledge in Microsoft Windows applications such as Microsoft Office suite.
• Aware of security standards to protect personal IT assets
• Basic understand of Internal networks (routing, DNS, DHCP, etc)
• Experience in hardware installation and troubleshooting of PC's and Macs - this includes working with hard drives, motherboards, CPUs, PSUs, GPUs, soundcards, monitors etc.
• Knowledge in Printers and Microsoft Printer Server.
• Ability to travel between King offices as required
Bonus points
• ITIL Version 3 experience
• BA/BS degree
A great saga needs all sorts of heroes
Making games is fun. Especially when you do it with people who share the same idea of what makes a good workplace, great. We design games for everyone, no matter where they are or who they are, and we employ all sorts of people from all kinds of backgrounds to bring them to life. Truth is, we simply can't expect diversity in our players and originality in our games without first nurturing it in our people. A great saga needs all sorts of heroes. And that's it.
Publiceringsdatum2019-02-04Så ansöker duSista dag att ansöka är 2019-03-01
Klicka på denna länk för att göra din ansökanFöretagMIDASPLAYER AB
KontorsadressSveavägen 44
Jobbnummer 4594672
Observera att sista ansökningsdag har passerat.