IT Support Engineer
Needefy AB / Supportteknikerjobb / Stockholm
2026-04-24
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We're looking for IT Support professionals to help keeping our customers team productive by delivering fast, reliable technical support across laptops, peripherals, accounts, and core workplace tools.
What You'll Do * Provide first-line support for day-to-day issues (hardware, software, access, connectivity) * Triage, troubleshoot, and resolve tickets; escalate when needed and follow through to closure * Onboard/offboard team members (device setup, accounts, permissions, security basics) * Maintain IT inventory and lifecycle management (procurement, replacements, repairs, asset tracking) * Support common workplace systems (e.g., identity/access, collaboration tools, endpoint management) * Document fixes and improve internal IT guides to reduce repeat issues
Who You Are * Experience in IT support / helpdesk in a modern SaaS-first environment * Strong troubleshooting skills across macOS/Windows, basic networking, and common productivity tools * Hands-on expertise across identity (Okta / Entra / Google Workspace) * Endpoint management (Jamf / Intune / Kandji) * Networking basics, and the SaaS admin stack * Comfortable handling identity and access management tasks with care and attention to detail * Clear, patient communicator who can support a wide range of technical confidence levels * Organized and dependable, with a bias toward resolving issues efficiently and securely
Strong English is a must have, Swedish is good to have.
Nice to have * Experience with MDM/endpoint management, SSO, and security best practices * Familiarity with ticketing systems and building lightweight IT documentation * Exposure to supporting a distributed or fast-growing team
The position is based in Stockholm
Start: ASAP
Så ansöker du Sista dag att ansöka är 2026-10-21
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "teamtailor-7633582-1965311".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Needefy AB (org.nr 556881-6937),
https://jobb.needefy.com Kistagången 12 (
visa karta)
164 55 KISTA
Jobbnummer 9874081