It service manager - Saab AB - Datajobb i Linköping
It service manager
Saab AB / Datajobb / Linköping
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At Saab, we constantly look ahead and push boundaries for what is considered technically possible. We collaborate with colleagues around the world who all share our challenge - to make the world a safer place.

What you will be a part of
ERP Application Services at Saab Group ICT is the 2nd line support function within Enterprise Application Management for three installations (Sherpa, Chili and ERP9) of the ERP system IFS Applications at Saab. The area provides support, change management, training, business development and code development of IFS Applications, which means close collaboration with each installations business representative (BSM and BSO), but also with IFS and other external partners/suppliers.



Your role
The ISM should: - be overall responsible for a number of Service Operation activities and ensure that all day-to-day operational are carried out in a timely and reliable way. - be comfortable in leading operational work, follow up on tickets, costs, budget, delivery performance and be able to perform smaller projects and proof-of-concepts. - proactively identify and implement service improvements in operational deliveries within specified form fit and function. - coordinate internal and external suppliers in day-to-day operations. - secure manning of the roles at the operational level according to current staffing processes. - follow up operational budget

Your skills and experience
You should be able to work independently, but is also a good team player. To be successful in this role, you should have good understanding of IFS Applications or other similar ERP system. As a person you are structured, social and have easy to communicate. We believe you are a social and outgoing person with a great interest and understanding of business processes and operational efficiency. You are responsive and have an interest, will and ability to help others and strives to deliver solutions. In addition we think that you remain calm, stable and controlled when under pressure. At the same time you keep a realistic perspective on situations and you know how to focus on the right things. It is necessary that you have good communication skills, verbally and in writing, in both Swedish and English. Please note that we are working with an ongoing selection and the position might be filled before latest application date. This position includes access to classified information, therefore you are required to conduct a security screening in accordance with the Protective Security Act and be approved for security clearance by the authority.

About Saab
Saab is a global defence and security company operating in the fields of air, land and naval defence, civil security and commercial aeronautics. We number 15,500 employees and have operations on all continents. Technologically we are leaders in many areas, and one fifth of our earnings are spent on research and development. Saab is also a company with opportunities. A company where we see diversity as an asset and where you have both considerable responsibility and good opportunities for advancing in your career. But also a company that respects each person's need for a rewarding life beyond work.

Varaktighet, arbetstid
Tillsvidare Tillträde enligt överrenskommelse

Publiceringsdatum
2018-04-17

Ersättning
*

Så ansöker du
Sista dag att ansöka är 2018-05-13
Klicka på denna länk för att göra din ansökan

Kontakt
Gunilla Sangré 013-18 00 00

Företag
Saab AB

Adress
Saab AB
Bröderna Ugglas gata
58188 Linköping

Kontorsadress
Bröderna Ugglas gata

Jobbnummer
4087598

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