IT Service Manager - Onsite Support
NCC / Chefsjobb / Solna
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hela Sverige Group Operations Development & IT is a Nordic organization with resources in four countries under one common management. The aim is to deliver values for NCC as a whole by focus on optimized benefits delivered to the business as well as be innovative and drive digital transformation. The main objective is to ensure that NCCs business areas can deliver expected value to our end customers.
We are seeking a Service Manager for Onsite Support in NCC Group DOS, IT-Support function.
The role at NCC
As Service Manager for Onsite Support you will have overall responsibility for the delivery of defined service according to the service levels agreed with the Business. This includes service availability and maintenance, process support, budgeting and tracking and follow-up of SLA's related to the service as well as ensuring compliance and IT security. NCC Group DOS are currently in a transformation process to start delivering IT as a Service towards the Business and as a IT Service Manager you will have a key position in delivering the service and lead the maintenance of the service.
You will also act as a process specialist where you participate in the development of support processes and manage/coordinate administrative tasks related to Onsite Support. You will have close cooperation with the NCC Business units in Sweden, Norway, Denmark & Finland.
Preferred location Solna Sweden, other Nordic locations can be negotiated.
Experience
• At least 5 Years of working experience in the related field
• Proven experience working collaboratively in a team-oriented environment
• Proven experience of managing and operating IT services at an enterprise level
• Relevant industry experience (construction industry) is an advantage
Knowledge, competencies and skills
• Highly self-motivated and self-directed in the pursuit of excellence
• Service Management
• ITIL knowledge, certification is an advantage
• Knowledge of working with ITSM tools, ServiceNow knowledge is an advantage
• Knowledge of Office 365 is an advantage
• Fluent in written and spoken English and Swedish
We offer
NCC offers an opportunity to be a part of a dynamic organization with great opportunities for personal development. You will work in a company, which strives to be the forerunner in its industry and you will be a member of a team with engaged and positive colleagues. Our work is guided by our values; honesty, trust, respect and pioneering spirit.
Do you want to know more
As we are interviewing on an ongoing basis, please apply as soon as possible. Last day to apply is May 1st. If you have any questions regarding this position, please contact HR Specialist Recruiting, Karin Österman de Wall,
Karin.osterman.de.wall@ncc.se or Magnus Svanlund,
magnus.svanlund@ncc.se, IT-Manager EUS & IT infra structure. Local Business Support.
NCC is one of the leading construction and property development companies in the Nordic region, with sales of nearly SEK 57 billion and 16,300 employees 2018. NCC is active throughout the value chain - developing commercial properties and constructing housing, offices, industrial facilities and public buildings, roads, civil engineering structures and other types of infrastructure.
Varaktighet, arbetstid
Heltid/ Ej specificerat
Publiceringsdatum2019-04-17Ersättning•
Så ansöker duSista dag att ansöka är 2019-05-01
Klicka på denna länk för att göra din ansökanFöretagNCC
AdressNCC
Vallgatan 3
17067 Solna
KontorsadressVallgatan 3
Jobbnummer 4738179
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