IT Service Desk Agent to leading postal company
MultiMind Bemanning AB / Supportteknikerjobb / Stockholm
2025-01-22
Visa alla supportteknikerjobb i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Visa alla jobb hos MultiMind Bemanning AB i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige We are currently seeking an IT Service Desk Agent for a 6-month consultancy assignment starting February 9th.
This Nordic company is a leading provider of communication and logistics solutions, specializing in mail, parcel, and freight services for businesses and individuals. It plays a vital role in connecting people and enabling trade across the region. With a strong focus on sustainability and digital innovation, the company offers modern e-commerce logistics and advanced tracking systems, ensuring reliable and efficient service to meet evolving customer needs.
About the Position
As a Service Desk agent you will serve as the entry point and single point of contact for users who contact the IT Service Desk. You will be responsible for capturing and diagnosing events and incidents and taking appropriate actions to get them resolved using available skills, knowledge, people, and processes
Your Profile
Must have:
• At least 2 years of experience within a support function
• Understanding of IT Service Management
• Knowledge of computer systems, software, and hardware
• Ability to troubleshoot and diagnose technical issues
• Good problem-solving skills
• Business English in writing and speaking
Good-to-have:
• Ability to communicate effectively
• Be able to work under pressure
• Have a user-focused approach
• Team player
Sounds interesting?
If you possess the required skills and experience, we invite you to apply. Please note that ongoing screening will take place, and the position might be filled before the application deadline.
We look forward to your application!
Ersättning Fast lön
Så ansöker du Sista dag att ansöka är 2025-02-21
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare MultiMind Bemanning AB (org.nr 556782-9931),
https://www.multimind.se/ Kontakt Daniella Famili
daniella.famili@multimind.se 070-815 28 03 Jobbnummer 9118146