IT representative
Internationella Engelska Skolan Nacka / Datajobb / Nacka
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hela Sverige Visa alla jobb hos Internationella Engelska Skolan Nacka i Nacka Your primary areas of responsibility will include but are not limited to:
Hardware:
Computers: MacBooks, Chromebooks, Windows 10
Phones: Android, iOS
Classroom equipment: Projector, audio system, Chromecast, Computer carts
Infrastructure: Firewall, Switches, Printers, Access points
Google Suite for Education: Drive, Docs, Slides, Drive, Sheets, Sites, Mail, Calendar, Admin, G+, Groups, Hangouts
Microsoft: Windows 10, Office 365
Issues Tracking and escalation
Application Support
Description of services
Ongoing: Inventory management, access management, laptop maintenance and repairs, keeping documentation up to date, issue tracking, handling warranty cases, application support, contact with suppliers and IT partners, new staff onboarding and offboarding, IT training, and delivering planned projects.
Weekly: Evaluating weekly web filter and network reports.
Monthly: Inventory audits, access audits.
Yearly: Processing new IT equipment, laptop maintenance, IT training,
We are looking for a team player who demonstrates competence and can work with multiple areas at the same time, prioritising as needed. You are a positive and outgoing person, communicate clearly and confidently, and are able to give excellent support to our staff and students. In addition, keeping up to date, clear, and precise documentation of processes, procedures, and ongoing issues is a vital part of the role.
You will work to develop all IT-related areas within the school, both for education and administration, and you are ready to "go the extra mile" in order get the job done. It is important that you are able to work independently, and are always using your own initiative to identify and resolve issues, whilst at the same keeping key personnel informed of any relevant information. Moreover, you are proactive in identifying areas where you can add value to the school, and can plan accordingly to implement the improvements.
The role is diverse and you may find yourself assisting within a classroom environment, hosting workshops, and delivering training. It will require previous experience of basic system administration and knowledge of certain systems and tools. Our main platforms are G Suite for Education (formerly known as Google Apps) and Schoolsoft.
All of our primary services and infrastructure are provided and managed by external drift partners with whom you will be in close contact for support and maintenance. It is important you are able to identify and clearly communicate issues that require escalation, following up on any open issues to ensure they are resolved to our satisfaction.
To support you in your role there is an onboarding process and a central information system to guide you in most tasks you will encounter. You will also be a part of the IES IT Resource Group which has tools for communication and advice between the schools together with a mandatory monthly video meeting hosted by IES Central Services.
Internationella Engelska Skolan (IES) is a leading independent school group ("friskola") with academic results far above average and a diverse and energetic staff. Teaching is in both Swedish and English, and English language used within the company. IES is one of Sweden's largest school groups at "Grundskolan" with 34 schools and around 24,000 students across the country. IES has grown steadily and maintained quality since 1993. All communication within IES is primarily in English, but merit is given for fluency in Swedish.
Internationella Engelska Skolan Nacka (IESN) är en friskola med 900 elever i årskurserna 4-9. Skolan öppnade i augusti 2010 och ligger i Nacka strand med goda kommunikationer till Slussen och centrala Stockholm.
Vi erbjuder en lugn och trygg arbetsmiljö där ömsesidig respekt mellan elever och mellan elever och personal genomsyrar verksamheten. För mer information om vår skola, besök vår hemsida,
https://nacka.engelska.se/Publiceringsdatum2018-07-16Så ansöker duSista dag att ansöka är 2018-08-10
Ange följande referens när du ansöker: IT REP
KontaktSara Juberg
work.nacka@engelska.se 0768557361
FöretagInternationella Engelska Skolan Nacka
AdressInternationella Engelska Skolan Nacka
Augustendalsvägen 1
13152 Nacka Strand
KontorsadressAugustendalsvägen 1
Jobbnummer 4252652
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