IT Engineer
Volvo Personvagnar AB / Supportteknikerjobb / Göteborg
2024-09-11
Visa alla supportteknikerjobb i Göteborg,
Mölndal,
Partille,
Kungälv,
Lerum eller i
hela Sverige Visa alla jobb hos Volvo Personvagnar AB i Göteborg,
Borås,
Falköping,
Götene,
Skövde eller i
hela Sverige Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we're expanding our global footprint in Europe, China and the US, and we're on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars' journey into the future.
The Mission
The Commercial Digital IT Engineer is part of the Commercial Digital Market Support Team. The purpose of the CD IT Engineer is to support our online products, where we constantly are growing into more markets globally and improving the online sales on existing markets.
What you'll do
* Troubleshoot and solve incidents in relation to our global business.
* Support our customer care Agents with knowledge.
* Take responsibility in the handover from projects and engineering teams to establish their support.
* Have a support lead role for service/component development teams including operational stability and continuous improvements.
* Monitor the incidents related to online experience and manage workload in their respective queues.
* Support during major incidents working closely with engineering teams and Major incident manager.
Who are you
* Customer oriented and have a passion for stakeholder management.
* Able to communicate and are highly responsive.
* A team player.
* Self-motivated, flexible and innovative.
* Eager to troubleshoot and want understand issues in a complex and changing environment.
We offer our employees excellent benefits such as:
* Plenty of leave to let you take time off for what's most important in life.
* Collective Agreement and ITP pensions.
* An annual allowance to be spent on your health and wellbeing.
Ersättning Undefined
Så ansöker du Sista dag att ansöka är 2024-09-28
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "73515-42824330".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Volvo Personvagnar AB (org.nr 556074-3089),
https://www.volvocars.com/ Arbetsplats Volvo Car Corporation
Kontakt Rinor Alihajdaraj
031-325 00 77 Jobbnummer 8894310