IT Business Analyst - CRM System Expert
Electrolux AB / Organisationsutvecklarjobb / Stockholm
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Visa alla organisationsutvecklarjobb i Stockholm,
Solna,
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hela Sverige Visa alla jobb hos Electrolux AB i Stockholm,
Lilla Edet,
Ljungby,
Göteborg,
Kristianstad eller i
hela Sverige Currently for our Sales CRM Processes Solutions EMEA team we are looking for a CRM System Expert. The role is to analyze the business needs, to assist in the identification of business problems and/or process gaps, and to propose and deliver solutions.
Your task as CRM System Expert will be to:
• Provides business process and/or IT process knowledge in the organization
• Participate in application implementation projects
• Write and review functional specifications and technical specifications
• Prepare training documentation
• In cooperation with the business, propose business process driven IT solutions with high operational and cost effectiveness, where applicable.
• Proactively act in business and IT process analysis and development, to optimize current business applications.
• Cooperate with business process owners, other key business and IT people
• Analyze and scope the area of analysis, working with project managers and business sponsors to clarify the level and complexity of the business analysis effort needed for IT related projects
• Take responsibility for relevant process area during the system life cycle development of IT projects
• Plan and perform process wide tests in all implementation phases
• Provides business process wide viewpoint on system design
• Produce presentations on analysis, design and solutions, communicate them in a professional way
• Write, advise and give recommendations on process and functional documentation
• Maintain continuous business and internal team interaction and relationships
• Keep up to date knowledge on external and internal process
• Review business/IT processes and give recommendations
• Documentations integrity/consolidation of all CRM projects in PhAROS (Application lifecycle Management)
• Support Business for creation of Business Cases
• Track the projects in PhAROS and updating monthly reports (including tracing of invoices)
YOU
• Strong Performer. Willing to work in a high pressure and delivery/project oriented team
• Multitasking. Able to manage multiple projects in a fast -paced, deadline-driven environment
• Autonomous. Able to work independently and focus on deliverables
• Team player. You enjoy working in cross-cultural and across geographies teams
• Flexible. You have the ability to deal with uncertainty and work in a stressful situation whilst remaining calm and clear thinking
• Structured and organized
Electrolux is a global leader in home appliances and appliances for professional use, based on deep consumer insight. We offer thoughtfully designed, innovative and sustainable solutions, developed in close collaboration with professional users. The products include refrigerators, ovens, cookers, hobs, dishwashers, washing machines, vacuum cleaners, air conditioners and small domestic appliances.
Under esteemed brands including Electrolux, AEG, Zanussi, Frigidaire and Electrolux Grand Cuisine, the Group sells more than 60 million products to customers in more than 150 markets every year. In 2015 Electrolux had sales of $14.7 billion ($5.1 billion in North America) and 58,000 employees.
Electrolux has been doing business since 1919. The headquarters are located in Stockholm, Sweden, and the Electrolux share ELUXb is listed on Nasdaq OMX Stockholm.
Publiceringsdatum2018-05-15Så ansöker duSista dag att ansöka är 2018-05-30
Ange följande referens när du ansöker: IT Business Analyst
FöretagElectrolux AB
AdressElectrolux AB
Sankt Göransgatan 143
10545 Stockholm
KontorsadressSANKT GÖRANSGATAN 143
Jobbnummer 4144975
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