IS Trainee - Digital Adoption and End User Experience
ABB AB / Supportteknikerjobb / Västerås
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hela Sverige Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.
ABB is a leading global technology company in power and automation that enables utility, industry, and transport & infrastructure customers to improve their performance while lowering environmental impact. The ABB Group of companies operates in roughly 100 countries and employs about 135.000 people.
The Country IS team is accountable for the internal customer and consumer end-to-end experience of ABB IS Services. We are part of a truly global IS function collaborating daily with colleagues all over the world.
You will have a job that's includes responsibility, variation, problem solving, technical challenges, a nice and competent team and an exciting international workplace where sustainability, energy efficiency and digitalization are in focus. Please note that the offered job is a temporary employment until 2021-03-31 yet it has a possibility to prolong. If you think you could be a potential candidate for this interesting, challenging and awarding role, then read below and apply!
Your responsibilities
Support and drive adoption of ABBs IS solutions and IT tools in ABB Sweden, including O365 and Information Security.
Engage with end users and work in close collaboration with Business and other IS teams to understand requirements related to IT tools adoption.
Identify and drive improvements of end user experience.
Develop productive relationships with stakeholders across the organization to understand business value of improved end user experience and how to implement improvements.
Communicate IS changes effectively to impacted end users. Selecting the most appropriate communication channel, adopting language and message to the target audience.
Promote existing e-learnings and develop new trainings according to identified needs.
Develop a comprehensive IS Service Catalogue in collaboration with the IS Service Owners.
Live ABB's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
Newly University graduate with an Engineering degree.
A passion for helping others adopt new digital technology.
Excellent presentation skills. i.e. ability to deliver technical and non-technical training to end users.
Proficiency in the use of Office 365.
Skilled in communicating effectively in writing to a variety of target audiences.
Ability to gather complex information from several sources and formulate a clear and concise message.
High degree of flexibility, creativity and reliability.
Fluency in Swedish and English.
More about us
Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution - creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let's write the future, together.
Recruiting Manager, Ola Appelros, +4621 34 47 98, will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Anne-Marie Imrell, +4621 32 30 65, Unionen: Krista Andersson, +4621 34 02 85. All other questions can be directed to Recruitment Consultant, Anna Nordlund, +46 761 42 01 39.
Welcome to apply the latest by April 2, 2020. Please note that selection is ongoing and the position may be filled before last day of application.
Welcome with your application!
Job ID SE73263136
Publiceringsdatum2020-03-03Så ansöker duSista dag att ansöka är 2020-04-02
Klicka på denna länk för att göra din ansökanAdressABB AB
Kopparbergsvägen 2
72183 Västerås
Omfattning Detta är ett heltidsjobb.
Arbetsgivare ABB AB (org.nr 559193-0903)
Kopparbergsvägen 2 (
visa karta)
721 83 VÄSTERÅS
Arbetsplats Västerås, Kopparbergsvägen 2
Jobbnummer 5128157
Observera att sista ansökningsdag har passerat.