IS/IT Support Specialist

TePe Munhygienprodukter AB / Supportteknikerjobb / Malmö
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Our IS/IT department is growing and looking for a new team-member. We believe that while you may not have had the chance to gather a lot of experience in your field yet, you are genuinely driven and curious about IS/IT.

You will be part of a dynamic and service minded IS/IT team of 7 people, of which you and one other colleague are Support Specialists. TePe is a growing and dynamic global organization, and you will be an integral part of the further development of the organization. The position reports to our IS/IT Manager and is based in Malmö, but some travel to our international subsidiaries will be required.

As our IS/IT Support Specialist, you will be responsible for providing technical support to our employees, education and training, troubleshooting, resolving hardware and software issues, and maintaining the company's computer systems and network. We operate in an international context and support colleagues from different parts of the world, which provides our team with many interesting technical challenges and a lot of variety in our work.

Responsibilities include:

• Providing technical support to employees on hardware and software issues

• Providing end-user training and educations within the IS/IT field

• Troubleshooting and resolving hardware and software problems

• Ordering, installing, configuring, and maintaining client hardware, software, and peripherals

• Monitoring and maintaining computer systems and networks

• Maintaining inventory of hardware and software

• Providing training and support to employees on the use of company software and hardware

• Keeping up to date with new technology trends and recommending updates to software and hardware as necessary

• Actively identifying needs within the organization

• Providing new digital ways of working

• Support the IS/IT team in various projects, roll-outs, assignments and tasks

Who are we looking for?

You approach challenges with a positive and curious attitude and work proactively and with a solution-oriented mindset. You have the ability to prioritize and switch between planned and unforeseen tasks. Conducting workshops and training stimulates you and gives you energy. You have the ability to build relationships in an environment that is characterized by rapid growth and places high demands on collaboration, communication and flexibility.

Minimum requirements:

• High school diploma

• Excellent problem-solving and analytical skills

• Strong communication and interpersonal skills

• Ability to work both independently and as part of a team

• Proficiency in Swedish and English. Additional languages are a plus

We consider it a plus if you have:

• Bachelor's degree in Computer Science, Information Technology, or related field

• Prior experience in an IT support role

• Experience of Azure, Citrix, Microsoft Office 365 and Windows 10/11

• Familiarity with Active Directory, Exchange, and TCP/IP networking

We treat all candidates equally. If you are interested, please apply through our application system. This will ensure a candidate experience that is smooth and fair to everyone.

To help us place the right people in the right role, we believe in science-based and fair assessment methods. Therefore, as part of our recruitment process, we use Alva Labs (https://help.alvalabs.io/en/collections/1831924-for-candidates) assessments to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role.

Ersättning
Lön enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2023-04-16
Klicka på denna länk för att göra din ansökan

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Tepe Munhygienprodukter AB (org.nr 556224-6487), http://www.tepe.com/sv/

Arbetsplats
TePe Sweden

Jobbnummer
7601696

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