IoT Field Operations

Nectarine Health / Elektronikjobb / Stockholm
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Nectarine Health® is a Swedish innovation company that develops e-health systems based on unique artificial intelligence. We improve the lives of elderly people who need care and security with great respect for personal integrity. Our office is located in Gamla Stan in Stockholm. EU residency permit is required.About the roleIn this role you will work with a team responsible for integrating, deploying and supporting the Nectarine Health self-learning e-health system into customer environments, and also provide Tier 2 and Tier 3 support for customer issues.You will build strong technical customer relationships, working with cross-functional teams and be able to collect customer feedback on our system directly from the end-users. You will specify, plan and deliver the project from start to finish of the deployment. This include planning the system together with the customer, providing input to supply and manufacturing as well as R&D for specific customer requests. In a typical scenario you will work with partners to deploy and provision the system, train the staff and provide customer support. You will work as 2nd support to help out in case there are problems that the 1st line support cannot solve, and in case more detailed knowledge is needed you will hand over the issue to 3rd line support, which in most cases will be the development team.Since you in this role will be meeting end-users of the system you will also be able to get direct feedback that you will bring back to the Product and R&D teams, for evolution of the system and possible inclusion in future releases/roadmap.For more information and to apply please use the following link https://grnh.se/5bb272842

Publiceringsdatum
2019-05-12

Så ansöker du
Sista dag att ansöka är 2019-06-11

Företag
Nectarine Health

Kontorsadress
Munkbron 11

Jobbnummer
4782851

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