International Customer Success Manager
Teamtailor AB / Säljarjobb / Stockholm
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hela Sverige Here at Teamtailor, we are committed to turning HR into Heroes We strive to change the way people are being hired all across the globe, focusing on amazing experiences and making recruitment fun and innovative. 2020 has been an incredible year for Teamtailor. We were named in Deloitte's Technology Fast 50 for the 3rd year in a row, making us one of the fastest-growing tech companies in Europe! Despite these incredible achievements, we're far from finished
That's why we're expanding our Key Account Management department with a Customer Success Manager. Our mission is to have the most satisfied customers and we are looking for strong relationship-builder to join our team
We are right now 12 Customer Success Managers located in Sweden, Finland, and the UK We work towards team goals on a quarterly basis, with renewals and happy customers as our main focus!
Your key responsibilities will be to:
• Implement and onboard new customers
• Help our customers use Teamtailor at full potential, with everything from integrations, best practice to training opportunities
• Work proactively with renewals
• Build strong relationships
• Find new business opportunities with our existing customers, in the form of expansion sales, upselling/cross-selling.
• Track customers accounts to identify churn risk and work actively to prevent that risk
• Collect and analyze customers feedback and present internally
• Together develop and improve ways of working with customer satisfaction
As a Customer Success Manager at Teamtailor you will be offered:
• Incredible development opportunities
• Responsibility for your own customer base
• The opportunity to work with the market's best product
• Fixed salary with commission structure
• Be part of a great team
Is this you?
• Experience within sales and technical customer support from the SaaS industry
• Experience from the HR industry
• A hobby "tech-savvy" person
• Fluent in English
• A ping pong professional ... we're kidding! But we do like to play
We value your personality and we believe you're passionate about your work, ambitious and work hard to reach your own goals!
Interested?
Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse
Publiceringsdatum2021-02-02ErsättningLön enligt överenskommelse
Så ansöker duSista dag att ansöka är 2021-07-22
Klicka på denna länk för att göra din ansökanFöretagTeamtailor AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Teamtailor AB (org.nr 556936-6668),
http://www.teamtailor.com Arbetsplats Teamtailor
Jobbnummer 5554643
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