Integration Support Agent

Worldline Sweden AB / Elektronikjobb / Halmstad
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At Worldline, our technology addresses persistent challenges of the payment world. We've established ourselves as a leading developer of creative software solutions for enabling the cashless society. If you are a highly-skilled Integration Support Agent, then get ready to join our team which is part of our highly regarded Customer Experience department.
As our new colleague you enable partners to deliver integrated solutions to our mutual customers. Combining your excellent communication skills and willingness to find a solution for each problem you support our partner's developers in their development of the integration. You will be working on improving the cash register integration and certification process to facilitate efficient partnerships. You will also play an integral role in facilitating the rollout of our terminal software releases as the integration between the partners software and ours is tightly connected.
We would like to welcome an organized and driven colleague to join our team in Halmstad, Sweden. In this role you will report to the Technical Support Team Manager.

Your day-to-day responsibilities include:
You support Key Account Managers with technical expertise when building partnerships
Support partners during integration process of their cash register application to our payment terminals
Certify and be the cash register integration partner's main technical contact, during the integration process
Ensure the solution can be sold to customers in a functional configuration
Support Customer Support Agent 's with technical expertise about cash register integrations
Facilitate and enable the rollout of new terminal software releases


Signs of success:
You possess phenomenal analytical and problem solving skills and love to work with multiple stakeholders. The ability to see the big picture without losing an eye for detail comes naturally from you in everyday work. You enjoy working in a global multicultural company and your flexibility helps you to shift tasks and priorities in fast-paced environment.

Skills can't do without:
Programming skills in C# or other object-oriented languages
A minimum bachelor's degree in Computer Science / IT or equivalent knowledge
Full working proficiency in Swedish and English, both written and oral


Skills we'd like:
Skills in other programming languages
Proven work experience from the Fin-tech industry and/or Customer Service/Support
Previous knowledge of serial communication between devices
Used to work with working in project form


More reasons to join us:
In addition to joining a global leader in digital transformation, you can also expect an excellent range of benefits.
What's more, we really value Innovation, Cooperation, Excellence and Empowerment. These values are reflected on our daily work. This is the core of our organization. At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.
Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.

Publiceringsdatum
2021-12-15

Så ansöker du
Sista dag att ansöka är 2022-01-14
Klicka på denna länk för att göra din ansökan

Företag
Worldline Sweden AB

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Worldline Sweden AB (org.nr 556548-0026), https://worldline.com/en/home.html
302 38  HALMSTAD

Kontakt
Talent Acquisition Partner Nordics
Victoria Annas
victoria.annas@worldline.com

Jobbnummer
6182356

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