Insurance and Repair Automotive Support Agent
Msx International Ltd. England, Filial / Bankjobb / Göteborg
2025-04-04
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hela Sverige MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI's deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.
Are you passionate about the automotive industry and enjoy providing the best solutions for customers?
Do you excel in delivering exceptional customer solutions? Would you like to be part of an exciting journey within a renowned automotive company, then we might be looking for you!
The role:
The purpose of this role is to support and escalate regarding insurance claims into our client's specific department in order to assure cost recovery.
Tasks contain:
Gathering information from workshop and client
Assessing insurance claims submitted to policyholders
Verifying the accuracy of claim details, including personal information, policy coverage and claim amounts
Managing invoices received from authorized repair partners
Ensuring invoices are accurate and approve payments to the claims system
Investigating the circumstances of the claim, such as accidents, damages or medical reports
Gathering evidence and identifying any potential misrepresentation
Dialogue with the insurance company
Informing and negotiating with workshops
Processing policy applications to workshops
Documenting all decisions and transactions
Staying updated on industry regulations, company policies and best practice
Qualifications
We would love to welcome a new colleague with experience from handling motor claims, insurance escalations and corner cases with an excellent negotiation and problem-solving skill and a good understanding of the repair process.
Our ideal candidate has:
Previous automotive insurance experience and/or workshop insurance admin/repair
cases experience
At least 1 year of experience in the insurance sector
Understanding of the technical repair on immediate level
A good understanding of MOD, MTPL, Insurance Claim Flow, insurance principles and settlements
Experience in helping resolve disputes between customers and insurance company
Critical thinking
Confidence in handling potential uncertainty
Results orientation
Ability to handle multiple tasks, think and plan ahead and build in contingencies
Ability to understand complex information and assess requirements
High level of computer literacy, especially MS Office;
EV knowledge is a plus
Language skills: Swedish and English
Working pattern:
Location: Gothenburg, client office
Full time: 40 hours per week
What we offer:
We offer professional growth first. The compensation package will be discussed during the interview and related to the actual experience and skills gained. We offer possibility to work from home, collective agreement, and health and wellness allowance.
You can learn more about MSX International on our website:
www.msxi.com Så ansöker du Sista dag att ansöka är 2025-05-04
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Msx International Ltd. England, Filial (org.nr 516402-6832)
Rullagergata 9, vån 6 (
visa karta)
415 26 GÖTEBORG
Arbetsplats Msx International Ltd. England, Filial
Jobbnummer 9267344