Inside Sales/technical Customer Support To Asco AB

Dfind Science & Engineering AB / Säljarjobb / Härryda
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Inside Sales/Technical Customer support to ASCO AB
Do you want to work within a global organization? Do you want to be ASCO 's interface to the customers? Do you have an engineer degree and experience within customer service? Then you might be the person ASCO is looking for!

ASCO is the worldwide leader in the design and manufacture of quality fluid control products and a part of Emerson ASCO is searching for an Inside sales/Technical customer support to their team in Mölnlycke, Sweden. You will report to the Sales Manager in Nordics. You have the customer in focus, is a problem solver, action oriented and self-motivated. You are driven for result. Ethics and value is important and you are a role model within this.

Your main responsibility will include:

• Ensure the consistent and effective provision of services/information to the customer base including order management, fulfilment, problem solving and other services across all media (Telephone, mail, etc.).
• Check feasibility of customer request in terms of lead times, certificates and documents required
• Provide a daily follow up of the order book and takes actions in order to anticipate issues
• Generate leads for sales force through active listening and probing for customer requirements and opportunities. Offer additional products to customer when/if possible
• Ensure communication with management line is clear and focused.
• Apply relevant customer service procedures and processes in the respect of the Quality Management System
• Provide awareness of customer complaints or any issues
• Contribute to continuous improvement
• Develop wide market knowledge and ensure a keen awareness of ASCO products portfolio offering

Company: ASCO AB Sweden

Location: Mölnlycke

Employment: Fulltime

Last day for applications: 2017-01-22 Interviews will be ongoing, do not wait to submit your application.

Application and information: In this recruitment process ASCO AB collaborates with Dfind Science & Engineering. Please apply at www.dfind.se/science-engineering. Resume and personal letter is required in English. For information, contact Gabriella Albertsson 0730 - 78 16 87

Qualifications and experience:

Engineering degree.

Bachelor degree in Business administration or International Trade.

Minimum three (3) years progressive industry experience in customer service role.

Excellent English and Swedish, both spoken and in writing, is required and other Nordic language is a plus.

Good knowledge and demonstrated practice of international trade: incoterms, payment terms, transport.

Proficient use in computer applications Word, Excel, PowerPoint & Outlook.

You have excellent customer sense, is a problem solver and good to prioritize what needs to be done. You are a perfectionist and pay attention to details. In addition, you have strong analytical and communication skills and is a team player willing to work within a matrix organization with other ASCO Numatics people in the region and globally.

About ASCO AB

ASCO offers comprehensive fluid automation solutions for a wide range of industry-focused applications. When combined with our deep process expertise, these solutions provide lower cost of ownership, greater asset availability, and improved productivity. The company's product line includes over 50,000 solenoid valves, an extensive selection of air preparation and control equipment, and a full line of actuation products.

In 2016, ASCO Numatics unified its global operations under a single brand - ASCO. As part of Emerson, a global engineering and technology leader, ASCO offers the world's most comprehensive suite of fluid automation solutions.

ASCO is committed to worldwide leadership in valves and valve system technology. ASCO is the worldwide leader in the design and manufacture of quality fluid control products such as, RedHat solenoid valves, miniature valves, fuel gas and oil products, and redundant control systems. ASCO products are designed to control the flow of air, gas, water, oil and steam. Our heritage of innovation has resulted in an extensive line of ASCO products that range from two-position on/off valves to entire flow control solutions designed to meet requirements of thousands of customers. Whether you need a minor modification of a core product or a complete flow control solution, we can help. Webpage: www.asco.com

Varaktighet, arbetstid
Heltid Tillsvidare

Publiceringsdatum
2016-12-28

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2017-01-22
Ange följande referens när du ansöker: 201014232
Klicka på denna länk för att göra din ansökan

Kontakt
Gabriella Albertsson gabriella.albertsson@dfind.se 0730-781687

Företag
Dfind Science & Engineering AB

Adress
Dfind Science & Engineering AB
Lilla Brogatan 19-21
43533 Borås

Kontorsadress
Lilla Brogatan 19-21, 503 35 Borås

Jobbnummer
3235946

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