Inside Sales Representative
Regus Business Centres / Kontorsjobb / Malmö
2016-01-13
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An Inside Sales Rep at Regus is tasked with responding to Regus enquiries - this consists of understanding the prospect?s business needs and commercial circumstances, then providing a solution from the Regus product lines that best fit the prospect?s needs. A member of the Inside Sales team, the Inside Sales Rep is often the first impression of Regus to our customers.
Dependant on the role within the team - The Regus Inside Sales Rep will (by phone) arrange for the viewing of a location (when necessary), complete a sale or reservation (whenever possible) that corresponds to the customers? business needs. The Regus Inside Sales Rep is responsible for collecting and passing on information (via CRM) to the local field team on the prospects needs, in order to better prepare the field to provide a great customer experience.
Reports to: Area Director or Inside Sales Team Leader
Duties and Responsibilities
• (Over) achieve agreed monthly sales and productivity Key Performance Indicators in line with company policy, procedure and pricing guidelines
• Receive inbound calls, & make outbound calls to existing and prospective customers. Including follow-up calls to qualify and close business.
• Collect, generate, and track customer enquiries from prospect through to closure.
• Manage sales process: lead/enquiry development, schedule sales tours, market and sell all product lines, negotiate and close deals with prospective customers.
• Accurately and efficiently deal with all sales enquiries in a timely manner, and record notes clearly in all relevant CRM systems.
• Collaborate with field-based teams to provide great customer service, accuracy, and quality of information.
• Co-operate effectively with all other sales functions within Regus.
• Proactively cross-sell other Regus products and solutions
• Manage time efficiently to achieve goals related to phone system usage.
• Recommend improvements that will positively impact sales and efficiency.
• Perform other duties as assigned.
Essential Skills and Abilities
• Persuasiveness/Sales Ability ? Identifies customers needs, customizes approach, demonstrates how service fits and responds to objections appropriately, closes deals.
• Adaptability/Flexibility ? Able to respond quickly to changing demands, processes and updated information.
• Teamwork/Collaboration ? Supports business unit?s initiatives and goals, co-operates and demonstrates positive attitude toward others; will assist in all areas as needed.
• Planning/Organizing Work ? Sets priorities, establishes objectives/milestones, schedules activities effectively and submits accurate and timely reports.
• Communication Skills ? Excellent phone skills, thinks on their feet, presents logically, listens to client needs, responds to objections, and creates interest in product.
• Initiative ? Takes action, initiates calls in pursuit of sales.
• High Energy ? Maintains high productivity/activity level.
• Values and Culture ? Sets high performance standards for self and the organization, embodies values of Regus.
The candidates could have either of the below experience (or background) in order to be considered for the role:
Sales Experience:
• Previous experience selling products or service solutions preferably within a business-to-business sales environment.
• Professional and clear communication skills with the ability to build rapport with a customer quickly.
• Proven objection handling and negotiation skills.
• Intermedia
Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2016-01-13ErsättningFast och rörlig lön
Så ansöker duKlicka på denna länk för att göra din ansökanAnge följande referens när du ansöker: 9591BR
KontaktHuman Resource
FöretagRegus Business Centres
AdressRegus Business Centres
• **** Malmo
Jobbnummer 2613228
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